Business Process Coordinator

Business Process Coordinator

Location: Dubai, UAE

We are working with a well-established international shipping and logistics business based in Dubai to find an experienced Business Process Specialist.

This is an exciting opportunity to drive operational efficiency, streamline business processes and lead system improvement initiatives across the group.

Key Responsibilities:

• Analyse and optimise business processes to improve efficiency and productivity.
• Lead the implementation of a new operational system.
• Develop SOPs, process maps and workflows.
• Identify opportunities for automation and digital transformation.
• Collaborate with cross-functional teams to drive continuous improvement.
• Monitor process performance and ensure operational compliance.
• Regular travel into Africa to support local teams

Key Requirements:

• 3–5 years' experience in business process management, operations or continuous improvement.
• Must have experience with ISO certification and standards
• Minimum 3 years' maritime/shipping industry experience
• Strong knowledge of shipping operations and process optimisation.
• Experience in systems implementation, process mapping and workflow improvement.
• Strong analytical, problem-solving and communication skills.
• Relevant degree or diploma.
• Coding knowledge and an understanding of port tariffs would be advantageous.

What's on Offer?

• AED 10,000 - 15,000 per month.
• Career development and progression opportunities
• Opportunity to work with a well-established pan-African maritime & logistics company with strong regional presence.