Business Operation Team Lead
# Business Operation Team Lead **Xetron Solutions Sdn Bhd** · Kuala Lumpur · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Responsibilities Manage and coordinate the end-to-end Order-to-Cash (OTC) process , from sales order processing through billing and related activities. Act as the main point of contact between Sales, Procurement, Customers, Vendors, and other internal stakeholders to ensure smooth order fulfillment. Support the Sales team with sales order recognition, order processing, billing, and related administrative activities . Monitor order status and ensure deliverables are completed accurately and within the agreed timelines. Handle and respond to customer inquiries and operational requests , coordinating with the relevant internal teams when necessary. Ensure all business operations and processes comply with the organization's policies, procedures, and guidelines . Coordinate with internal and external stakeholders to resolve operational issues and follow up on outstanding matters. Prepare regular reports and business operation updates as required by the Business Operations Manager. Support the Business Operations Manager with ad-hoc projects and other business assignments as required. Maintain proper documentation and records related to sales orders, billing, customers, and operational activities. Communicate information clearly to both internal and external stakeholders and support negotiations or issue resolution when required Communication / Interaction with others internally or externally: Level of communication can range from information sharing to negotiating, influencing and finally secure contracts. · Communication and interaction with both internal & external stakeholder of NECoMAL · External parties: Clients, Vendors, Partners · Conveying information to internal & external stakeholder Job Requirements Able to make decisions that impact the Sales Department and affiliates, with approximately 30% of decisions handled independently and 70% requiring review or approval from the Superior . Demonstrates a moderate level of innovation and initiative . Able to contribute to departmental and functional results with a moderate degree of influence . Strong communication and interpersonal skills, with the ability to communicate and interact effectively with both internal and external stakeholders . Able to convey information clearly to internal and external stakeholders. Comfortable communicating with clients, vendors, and business partners . Able to communicate at different levels, ranging from information sharing to negotiation, influencing, and securing contracts . Based in Malaysia , with travel abroad required for training, congresses, seminars, and meetings . Pay: RM3,500.00 - RM4,000.00 per month Benefits: Opportunities for promotion Professional development Education: Bachelor's (Preferred) Work Location: In person
Наблюдалась 2026-09-23, впервые 2026-09-23, источник — Indeed.