Business Development Representative

TL;DR: Our Business Development team is growing to help fuel Listen Labs’ next phase of growth. This is not a traditional “dial-for-dollars” BD role. You’ll be building your own lead lists, showing up at conferences and events, developing real relationships, and helping shape how Listen Labs is viewed by the market.

If you’re hungry, extroverted, resilient, and excited to grind in a highly visible role at an early-stage startup- this is for you. Top performers will have a clear path to an Emerging AE role.

Applications for this position will be accepted on an ongoing basis.

BACKGROUND

Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.

Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs!

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

COMPANY HIGHLIGHTS:

• World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
• Startup speed, Salesforce scale: Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs, with our founders still leading the company. Before the acquisition, we grew annualized revenue 15x, completed over 2 million interviews, and raised $100M led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
• Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.

WHAT YOU’LL DO

Lead Generation & Prospecting

• Build and own your own prospect lists - identifying target companies, personas, and buying signals
• Proactively source leads via outbound email, LinkedIn, cold calls, referrals, and creative channels
• Research accounts deeply to personalize outreach and create thoughtful first touches

Events, Conferences & Relationship Building

• Attend conferences, industry events, dinners, and meetups to represent Listen Labs
• Network aggressively - spark conversations, build relationships, and follow up to turn interest into pipeline
• Act as a brand ambassador: be “on,” be curious, and make people excited to talk to Listen

Qualification & Early Sales Motion

• Run initial discovery calls to qualify inbound and outbound leads
• Clearly articulate Listen’s value and identify strong handoffs to AEs / leadership
• Maintain clean notes and updates in the CRM to support downstream closing

Cross-Functional Collaboration

• Work closely with AEs, Research, Marketing, and Product to refine messaging and targeting
• Share learnings from the field: objections, patterns, ICP insights, and competitive intel
• Help improve outbound messaging, event strategy, and overall GTM motion

WHO YOU ARE

• Hungry & driven: You want to prove yourself, grow fast, and earn your next role
• Extroverted & personable: You genuinely enjoy meeting new people and building rapport
• Comfortable grinding: You’re okay with rejection, long days at events, and doing what it takes
• Strong communicator: Clear, confident, and compelling - both written and verbal
• Resourceful & proactive: You don’t wait to be told what list to call or who to email

REQUIREMENTS

• 1–3+ years of experience in business development, sales, consulting, or a similarly outbound-heavy role
• Comfortable with cold outreach, networking, and live conversations
• Willingness to travel for conferences and events
• Strong organizational skills and follow-through

UNLEASH YOUR POTENTIAL

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

EQUAL OPPORTUNITY STATEMENT

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $50,570 - $67,665 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $55,640 - $74,490 per year.

Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable