Business Development Professional

Roles and Responsibilities

Business Development & Lead Generation

• Identify and target potential US clients through market research, industry directories, professional networks, referrals, cold calling, email outreach, and LinkedIn Sales Navigator.
• Generate, qualify, and nurture inbound and outbound leads to build a strong sales pipeline and convert prospects into qualified sales opportunities.
• Identify decision-makers, including business owners, C-level executives, IT directors, procurement managers, and department heads.
• Develop new business opportunities across relevant US industries and market segments based on the company's IT services and solutions.
• Achieve monthly, quarterly, and annual sales targets in line with established KPIs and revenue objectives.

Client Relationship Management

• Build and maintain long-term relationships with prospective and existing clients across the United States.
• Understand client business objectives, technical requirements, operational challenges, and budget expectations to recommend suitable IT services and solutions.
• Conduct regular follow-ups, client meetings, discovery calls, and account reviews to strengthen engagement and identify opportunities for repeat business.
• Manage client communications professionally, taking into account US business hours, time zones, and communication preferences.
• Coordinate with internal teams to address client concerns, maintain service quality, and support client retention and satisfaction.

Sales Strategy & Execution

• Develop and execute targeted sales strategies and outreach campaigns aligned with US market opportunities and company growth objectives.
• Conduct market research, competitor analysis, industry mapping, and pricing evaluations to identify opportunities and maintain a competitive market position.
• Develop account plans, prospecting strategies, and sales forecasts to achieve assigned revenue targets.
• Maintain accurate and up-to-date lead, account, opportunity, and sales activity records in CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics 365.
• Monitor sales pipeline performance, conversion rates, deal progress, and key performance indicators (KPIs), and provide regular reports to management.
• Manage the sales cycle from initial prospecting and qualification through proposal submission, negotiation, and contract closure.

Proposals, Presentations & Client Negotiations

• Prepare and deliver professional sales presentations, service proposals, statements of work (SOWs), and quotations tailored to client requirements.
• Respond to Requests for Proposals (RFPs), Requests for Information (RFIs), and Requests for Quotations (RFQs), coordinating with relevant internal stakeholders.
• Conduct discovery meetings, product demonstrations, solution presentations, and business discussions with prospective US clients.
• Collaborate with technical and solution delivery teams to develop appropriate proposals, project estimates, and implementation approaches.
• Negotiate pricing, payment terms, service scope, and commercial conditions within approved company policies.
• Coordinate with management, legal, finance, and delivery teams to facilitate contract review, approval, and successful deal closure.

Cross-Functional Collaboration

• Collaborate with marketing teams to execute lead-generation campaigns, targeted outreach, webinars, and industry-specific marketing initiatives.
• Work closely with technical, development, project management, and delivery teams to ensure client requirements are accurately understood and communicated.
• Coordinate internal resources to support client onboarding, project handoffs, and ongoing account management.
• Share customer feedback, market insights, and competitive intelligence to improve service offerings, sales messaging, and customer experience.
• Maintain clear communication between clients and internal stakeholders throughout the sales and engagement lifecycle.

US Market & Industry Intelligence

• Stay informed about US technology trends, digital transformation initiatives, IT outsourcing demand, software development services, cloud solutions, cybersecurity, and other relevant service areas.
• Monitor competitor offerings, pricing models, industry developments, and emerging business opportunities within target US markets.
• Identify potential clients, strategic partnerships, new industry verticals, and geographic expansion opportunities across the United States.
• Attend relevant virtual and in-person networking events, industry conferences, trade shows, and professional forums to expand the company's business network.
• Provide actionable market insights and recommendations to improve sales strategies, positioning, and revenue growth.

Sales Operations, Compliance & Reporting

• Maintain accurate sales documentation, activity reports, forecasts, account records, and pipeline updates.
• Follow applicable US business communication standards, client confidentiality requirements, data protection obligations, and company

Expected hours: No less than 48.0 per week

Experience:

• B2B sales: 5 years (Required)
• Marketing: 5 years (Required)
• Sales: 5 years (Required)

Ability to Commute:

• Remote (Required)

Work Location: Remote