Business Development & Operations Manager
Location: Greater Boston Area (Present locations Peabody, Braintree, Dedham) with further expansions in play around the Greater Boston area. Position Type: Full-Time About Golf Lounge 18 Golf Lounge 18 is the premier indoor golf experience, combining state-of-the-art simulator technology with a vibrant bar, restaurant, and event atmosphere. We pride ourselves on delivering top-tier hospitality, high-energy events, and exceptional service to golf enthusiasts and entertainment seekers alike. Position Summary We are seeking a dynamic, multi-talented Business Development & Operations Manager to drive sales growth, elevate venue operations, and support leadership across our MA locations. In this dual-focus role, you will be instrumental in executing Golf Lounge 18’s go-to-market strategies, driving event sales, and pushing store performance metrics past targets alongside our current venue managers. Additionally, you will oversee facility maintenance, lead key staffing decisions, manage food & beverage/bar operations, and leverage tech-driven tools to keep our venues running efficiently and profitably. Key Responsibilities 1. Business Development, Sales & Revenue Generation Drive Store Metrics: Partner with existing Golf Lounge 18 venue managers to establish, monitor, and hit ambitious revenue and store performance targets. Event Sales & Management: Proactively market, pitch, sell, and manage private, corporate, and social events across all three MA locations. Go-To-Market Execution: Execute strategic marketing plays, campaigns, and sales initiatives to expand our customer base and increase lounge utilization during peak and off-peak hours. Budgeting & Profitability: Manage location budgets, monitor operational expenses, and analyze revenue streams to maximize profitability. 2. Operations & Facility Management Facility Maintenance & Cleanliness: Coordinate and oversee all routine cleaning, vendor management, and maintenance needs for Massachusetts facilities to ensure flawless brand standards. Bar & Restaurant Oversight: Provide hands-on operational leadership for food and beverage departments, maintaining strict standards for service quality, inventory control, and cost management. Tech Operations: Utilize and manage venue tech systems (POS, simulator technology, scheduling, CRM, and inventory platforms) to streamline operations and enhance the guest experience. 3. Team Leadership & Talent Management Staffing & Team Building: Assist in hiring, onboarding, training, and making performance-based retention/termination decisions for Shift Leads, Bartenders, and Golf Associates. Culture & Accountability: Foster a customer-first service culture across all locations while keeping team leads accountable to store operational and financial goals. Qualifications & Requirements Experience: 3+ years in Business Development, Event Sales, Hospitality Operations, or Multi-Unit Management (Golf, Entertainment, or Restaurant experience strongly preferred). Proven Sales Track Record: Demonstrated success in generating revenue, managing sales pipelines, and executing local go-to-market strategies. Operational Versatility: Experience managing bar/restaurant operations, team leadership, and basic facility maintenance coordination. Financial Acumen: Solid understanding of budgeting, labor management, food & beverage cost controls, and key performance indicators (KPIs). Tech Proficiency: Comfortable with modern POS systems, hospitality management software, venue tech, and CRM tools. Travel: Ability to travel regularly between the Massachusetts locations. Leadership: Strong interpersonal, communication, and decision-making skills with a hands-on management style. What We Offer Competitive base salary + bonus opportunities based on performance metrics. Comprehensive benefits package. Employee perks, including golf simulator time and food/beverage discounts. High-growth potential within an expanding entertainment brand. Pay: $65,000.00 - $72,000.00 per year Work Location: On the road
Наблюдалась 2026-09-14, впервые 2026-09-10, источник — Indeed.