Business Development Manager - Non-Audit Services

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Location:

London

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Division:

Infrastructure

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Working Hours:

Full Time

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Contract:

Permanent

Overview of Firm

PKF Littlejohn is one of the leading challenger firms in the UK with offices in London, Leeds and Manchester. We are also an active member of PKF Global, an international network of legally independent accounting firms that gives us an on the ground presence in 150 countries around the world with access to more than 20,000 people across 440 offices globally.

We provide a full range of audit, accountancy, tax and advisory services, and are experts at simplifying complexity. We are particularly well-known for working with complex clients with challenging issues in fast-moving and highly technical areas, such as the insurance industry, the global capital markets and the not for profit sector. Our aim is to understand people, the organisations they run, and what matters to them, so we can simplify complexity and help them achieve their ambitions.

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Introduction to the Division

Infrastructure

We are good at getting things done and our Infrastructure team applies this mentality to ensure we have the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business.

We’re looking for forward-thinking people to come on board and join us within Technical & Compliance, Finance, IT, Training, Human Resources, Business Development/Marketing, Legal, and Administration.

These teams play a key role in the success of the firm as they shape the way we operate. By joining one of these teams, you’ll influence the future of PKF, while enjoying the support, training and opportunities you need to succeed both personally and professionally.

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Responsibilities

Role overview

This role focuses on driving commercial growth by identifying cross-selling opportunities for Non-Audit services (incl transaction services, financial accounting advisory, regulatory assurance, governance, risk & control assurance and restructuring support). As a BD Manager, you will act as a commercial catalyst to accelerate revenue growth, collaborating closely with Client Relationship Partners and Non-Audit service leaders to cross -sell services to our existing clients.

Job Duties and Responsibilities

New business development

• Analyse the existing client portfolio to identify gaps in service delivery and develop a robust and sustainable sales pipeline.
• Develop and execute targeted outreach campaigns utilising internal, market and sector insights.
• Collaborate and coordinate with the Marketing team to develop client-centric marketing communications strategies and plans to increase awareness and to support cross-selling, ensuing that timing, messaging and activity align with your specific business development plans.

Client relationship management and growth

• Support Partners and service leads to proactively identify and convert opportunities for value-adding services.
• Work with Audit, Tax and Advisory Relationship Partners to design and implement plans that engage and embed Non-Audit Partners and other service leaders in client relationships, ensuring a joined-up approach to client relationship management.
• Help to facilitate introductions to clients to drive commercial conversations.
• Engage with the firm’s client listening programme to gather client feedback and identify opportunities to add value to existing client relationships.
• Attend client-facing events that support cross-selling, engaging with clients, facilitating introductions and managing follow-up conversations.

Internal education and alignment

• Act as an internal champion for Non-Audit Services. Work with technical experts and the internal communications team to design and deliver regular training and know how sessions to ensure all Partners, Directors and staff thoroughly understand our Non-Audit propositions, enabling them to consistently spot referral opportunities.

Pipeline & commercial reporting

• Track KPIs, pipeline metrics and conversion rates for non-audit revenue streams, providing regular reporting to service line leads, divisional heads and the Head of Business Development.
• Gather client feedback and market intelligence to help shape future service development and pricing strategies.

Person Specification

Skills, Experience and Qualifications

• Proven B2B business development or sales enablement experience within professional services (ideally accountancy).
• Ability to understand technical, non-audit services and to articulate their value
• Ability to identify and execute cross-selling strategies with existing clients
• Strong stakeholder management skills, with the confidence to influence, challenge and secure buy-in from leadership and partners
• Proficient in CRM systems and sales pipeline tracking.

Training and development

As a learning organisation, we believe personal development is important. In this role, you will have a variety of training opportunities, including our internal training and development programme.

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Benefits

Life assurance

Permanent health insurance

Private medical option

Dental cover option

Hybrid working

Enhanced annual leave

Option to buy/sell annual leave

Salary sacrifice options

Enhanced pension matching contributions

Season ticket loan

Sabbaticals

Secondments

Professional subscriptions

Dress for your day

Annual volunteering day