Business Development Manager (Managed Services)
# Business Development Manager (Managed Services) **INNOVATIQ TECHNOLOGIES PTE. LTD.** · Geylang · `On-site` 🕒 **Статус:** *Опубликовано: 6 дней назад* · *Источник: Indeed* --- ### About the Role Role Overview Existing accounts: Structured account plans, deeper stakeholder relationships, higher wallet share and broader service adoption. New business: Qualified pipeline, new customer acquisition and conversion of targeted opportunities. Customer success: Strong retention, renewals, executive engagement and referenceable customer relationships. Partner ecosystem: Productive co-selling relationships and partner-sourced or partner-influenced opportunities. Commercial discipline: Healthy recurring revenue, sustainable margins, accurate forecasting and multi-year contracts. Key Responsibilities 1. Grow Existing Strategic Accounts Own selected Managed Services accounts and develop structured, actionable account growth plans. Build relationships across business, IT, operations, procurement and senior management stakeholders. Understand customer environments, operational challenges, transformation priorities and planned investments. Identify white-space opportunities to cross-sell, upsell and expand Innovatiq’s footprint. Convert individual service engagements into broader, longer-term Managed Services relationships. Engage customers proactively rather than waiting for RFQs, RFPs or renewal cycles. 2. Create New Managed Services Business Build a healthy opportunity pipeline across the Singapore market. Initiate value-led conversations with CIOs, IT leaders, infrastructure leaders, operations teams and business stakeholders. Develop opportunities through referrals, networking, partners, existing relationships and targeted account development. Position Innovatiq as a strategic Managed Services partner, not simply another IT vendor. Drive opportunities from discovery and solution shaping through proposal, negotiation and closure. 3. Drive Revenue Expansion Increase recurring Managed Services revenue and customer wallet share. Expand the number of services consumed by each strategic customer. Develop renewal, expansion and multi-year contract opportunities. Build qualified new-business pipeline and improve revenue predictability. Apply a portfolio-growth mindset that balances customer value, revenue quality and margin. 4. Customer Success & Relationship Leadership Act as the trusted commercial point of contact for assigned customers. Maintain regular engagement to understand satisfaction, evolving needs and business priorities. Align customer expectations and commercial commitments with Managed Services delivery teams. Lead regular business reviews for strategic accounts. Identify concerns early and coordinate internal action for timely resolution. Translate delivered services into clear business value for customers. Turn customer satisfaction into renewals, references and expansion opportunities. 5. Partner & Ecosystem Development Develop productive relationships with technology vendors, distributors, service providers and strategic partners. Identify joint customer engagement, co-selling and go-to-market opportunities. Develop partner-sourced and partner-influenced pipeline. Use the ecosystem to reach new customer segments and market opportunities. Build mutually beneficial relationships that strengthen Innovatiq’s capabilities and market reach. 6. Commercial & Business Acumen Understand customer business drivers and translate them into relevant technology and service opportunities. Develop customer-specific commercial strategies and compelling business cases. Work confidently with revenue, margin, recurring revenue and pipeline principles. Participate effectively in pricing, contracting and commercial negotiations. Understand the commercial implications of SLAs, service scope, risk and resource commitments. Balance customer value with sustainable commercial outcomes for Innovatiq. Differentiate on value and outcomes rather than competing primarily on price. 7. Collaboration with the Head of Managed Services Define priority accounts, target customers and market focus areas. Build and execute strategic account development plans. Review pipeline health, sales forecasts and conversion priorities. Identify new service propositions and addressable market opportunities. Coordinate sales, pre-sales, solution architects, delivery teams and partners. Drive strategic customer engagements and executive relationships. Strengthen the overall market positioning of Innovatiq Managed Services. Essential Experience & Capabilities Minimum 5–6 years of relevant professional experience, including meaningful exposure to IT or Managed Services sales and account management. Proven experience working in the Singapore market. Demonstrated ability to develop existing accounts and identify new business opportunities. Strong B2B consultative selling capability and executive stakeholder engagement. Good commercial judgement, business acumen and negotiation skills. Ability to understand customer challenges and translate them into compelling service propositions. Strong communication, presentation and relationship-building skills. Ability to collaborate effectively across sales, technical, pre-sales and delivery teams. Customer-first mindset, personal accountability and a strong sense of ownership. INNOVATIQ TECHNOLOGIES PTE. LTD: We are Singapore Head Quartered multinational company with offices in Singapore, Malaysia and India. Planning to expand to other South East Asia and US. We are Client business focused technology and consultancy services company which focuses mainly in on the below business towers: 1. Digital Transformation 2. Cloud enablement & migration 3. Cyber Security 4. Consultancy Services 1. Digital Transformation: We provide end to end Digital Transformation through application development, Artificial Intelligence, Machine Learning and Internet of things to customers who want to keep pace with changing trends to achieve competitive edge of new generation business models. Even in this fast-moving 5G internet world we found some of the companies are stuck with their old practices of using excel and legacy applications to run their business. These legacy applications are still useful but require huge costs to enhance and maintain due to lack of support from the vendors. For such companies, we offer our consultancy services to implement and migrate to a new out-of-the-box products that provides more powerful features and support their business with productive way of working and reducing their operational cost. Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure. We provide Digital Transformation to Mid-Market and Enterprise Customers vis App Dev, AI, ML, RPA and IoT. ERP Rollout for midmarket & Enterprise clients: ERP provides complete visibility into core business processes and optimizes systems through superior resource tracking and reporting, database management and data sharing and overall improved information systems. ERP systems can allow your business to expand without the addition of IT or staffing costs. We implement & support SAP S4 HANA, MS Dynamics. 2. Cloud Enablement & Migration Our cloud service offerings include end to end consultancy and implementation as per needs of our customer business requirement. We are partner agnostic company and work with multiple cloud players of the market. Our employees are cloud certified with AWS, Azure and IBM. We offer our consultancy services to those clients who are looking to bring down their capex and move their workloads to open platforms that can help them to operate with minimal cost and faster response. We support the most open and secure public cloud for businesses and suggest a next-generation hybrid multi cloud platforms, advanced data and AI capabilities, and deep enterprise expertise across various Industries.
Наблюдалась 2026-09-30, впервые 2026-09-24, источник — Indeed.