Business Development Center Manager
Company Overview: Scott Volkswagen, founded in 1948, is Rhode Island’s largest and oldest Volkswagen dealer, located in East Providence, RI. The dealership serves customers across Rhode Island and nearby Massachusetts communities with new and pre-owned Volkswagens. Scott Volkswagen offers award-winning customer service, OEM parts, maintenance and repair services, collision repair, and daily or weekly rentals, making it a comprehensive automotive destination. The team is guided by values of integrity, transparency, and a strong passion for automobiles, fostering a welcoming and customer-focused environment. Candidates joining Scott Volkswagen can expect to work in a stable, reputable dealership committed to long-term relationships with both customers and team members. Role Description: The Business Development Manager is a full-time, on-site role based at Scott Volkswagen in East Providence, RI. This role generates qualified sales leads, manages internet and phone inquiries, and nurtures relationships with prospective and existing customers. Daily tasks include responding to customer inquiries promptly, following up on leads from digital and traditional marketing campaigns, and coordinating appointments with the sales and service teams. The Business Development Manager will track and analyze lead performance, maintain accurate records in the CRM system, and collaborate with management to refine outreach strategies. This role also involves partnering with marketing to support campaigns, ensuring consistent messaging, and providing a high level of customer service that reflects the dealership’s values. Qualifications: Comfort with digital tools and online lead sources, including dealership websites, third-party listing platforms, and social media inquiries. Strong sales development and customer relationship skills, including lead generation, prospect follow-up, and appointment setting. Proficiency with CRM systems, data entry, and basic reporting to track leads, customer interactions, and outcomes. Effective communication and interpersonal skills, with the ability to engage customers by phone, email, text, and in person. Organizational and time-management skills to handle multiple inquiries, prioritize follow-ups, and meet performance goals. Basic understanding of automotive retail operations or willingness to learn dealership processes and vehicle offerings. Ability to work on-site in East Providence, RI, in a fast-paced environment while collaborating closely with sales, service, and management teams. High school diploma or equivalent required; post-secondary education in business, marketing, or a related field is beneficial. Previous experience in business development, call center, inside sales, or automotive retail is preferred but not mandatory. Salary plus commission is negoitable based on experience. Join us as we accelerate growth and create new opportunities! We value proactive leaders who thrive on challenge and are passionate about delivering outstanding customer experiences. Pay: $28.00 - $35.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person
Наблюдалась 2026-09-14, впервые 2026-09-11, источник — Indeed.