Business Development and Partner On Boarding Officer

CityBees is looking for a proactive, results-driven Business Development & Partner On Boarding Officer to grow and support our network of service providers across the UAE. This role combines hands-on onboarding coordination with active business development — identifying, approaching, and convincing potential partners across all Emirates to join the CityBees platform. It is ideal for someone who is confident meeting people face-to-face, comfortable cold calling and travelling regularly, and skilled at guiding partners through a smooth onboarding journey once they're on board.

Role Overview

The Business Development & Partner Onboarding Officer will manage both ends of the partner lifecycle: proactively identifying and winning new service provider partners across the UAE, and managing their end-to-end onboarding onto the CityBees platform. On the business development side, this means travelling to all Emirates to meet, present to, and convince potential service providers to partner with CityBees, including cold calling and in-person outreach to generate new leads. On the onboarding side, this means contacting providers, collecting and verifying required documents, registering accounts, supporting Partner App setup, and ensuring providers are ready to receive and manage service requests.

The successful candidate should understand the nature of maintenance, home services, or facility management operations and be able to communicate clearly and professionally with contractors, technicians, and service provider teams, as well as confidently pitch and negotiate with prospective business partners.

Key Responsibilities

• Identify and cold call potential service provider partners across all Emirates, generating a consistent pipeline of new leads.
• Travel to all Emirates to meet potential partners in person, present CityBees, and convince them to join the platform.
• Build and maintain relationships with prospective and existing partners to support long-term business growth.
• Contact potential service providers and explain the CityBees onboarding process.
• Coordinate the onboarding of new providers from initial contact through account activation.
• Collect, review, and verify required company, trade, and compliance documents.
• Register service providers and create accurate profiles on the CityBees platform.
• Assist providers with downloading, registering, and using the CityBees Partner App.
• Ensure onboarding records, provider information, and documentation are complete and up to date.
• Follow up with providers to resolve pending requirements and complete activation.
• Provide basic guidance on platform usage, onboarding steps, and service readiness.
• Coordinate internally with operations and support teams to ensure smooth provider onboarding.
• Represent CityBees professionally in the field and maintain a positive partner experience.

Preferred Candidate Profile

• 2–3 years of experience in business development, sales, onboarding, customer service, operations, or a similar role.
• Proven ability to cold call, approach, and convince potential partners, with a comfortable, confident manner in face-to-face meetings.
• Valid UAE driving license and own car, with willingness to travel regularly to all Emirates.
• Experience working with maintenance companies, facility management teams, contractors, technicians, or service providers is preferred.
• Strong communication, negotiation, and interpersonal skills, with the ability to explain processes and pitch clearly.
• Excellent organisation skills and strong attention to detail.
• Comfortable using mobile applications, online platforms, and basic digital tools.
• Able to work independently, manage a travel schedule, follow up consistently, and manage multiple onboarding cases.
• Fluency in English and Hindi is required; Arabic language skills are an advantage.
• UAE experience is preferred.

What We Offer

• Competitive salary package.
• UAE employment visa.
• Medical insurance.
• Annual Leave & Ticket
• Bonus Schemes
• Career growth opportunities within a fast-growing PropTech company.
• Supportive, collaborative, and technology-driven work environment.

About CityBees

CityBees is a UAE-based PropTech platform that connects customers with trusted and verified service providers through an innovative digital platform. We are committed to delivering a seamless experience for both customers and service providers while maintaining the highest standards of quality and professionalism. For more details you may visit : www.citybees.ae.

Why Join CityBees?

At CityBees, quality is at the heart of everything we do. As an Onboarding & Business Development Officer, you will play a key role in growing and building a trusted network of skilled service providers across the UAE and ensuring they are set up for success on our platform. You will be part of a growing, technology-driven company that values professionalism, initiative, and customer satisfaction.

If you are excited about growing our network and shaping the future of home services in the UAE, send your CV. We would love to learn more about how your background aligns with our goals.

Pay: AED4,000.00 - AED8,000.00 per month

Application Question(s):

• Do you currently have a car?
• Are you comfortable travelling across UAE for Business Development?
• Are you comfortable with a role involving both field acquisition (business development) and onboarding/relationship management

License/Certification:

• UAE Driving License (Required)

Work Location: In person