Business Analyst – Projects

Job Summary

Business Analyst Channels – Supports Channels & Transformation and technology initiatives by assisting with requirements gathering, process analysis, data validation, testing, documentation, and stakeholder coordination. The role serves as a bridge between Finance business users and Technology teams and helps ensure that agreed solutions meet business, control, reporting, and operational needs.

Role Scope

• Supports Channels & Transformation projects/system implementations, enhancements, reporting, reconciliation, automation, and data initiatives.
• Works with Channels & Payments, Technology and project delivery teams.
• Contributes as an individual team member under the guidance of a Senior Business Analyst or Manager.

Key Responsibilities

Business Analysis & Documentation

• Assist in gathering, analyzing, and documenting business and functional requirements of financial aspects.
• Project Budget handling of entire department
• Support preparation of BRDs, functional requirements, user stories, acceptance criteria, process flows, and requirement traceability records.
• Participate in stakeholder interviews, workshops, walkthroughs, and solution discussions.
• Maintain clear project documentation, decision logs, meeting minutes, and action trackers.

Finance Process & Data Analysis

• Analyze Finance processes covering reporting, general ledger, reconciliation, cost centers, chart of accounts, controls, and related data flows.
• Perform data extraction, validation, reconciliation, and root-cause analysis for data or report discrepancies.
• Support data cleansing, mapping, migration validation, and post-implementation checks.
• Prepare management information, dashboards, and concise status updates.

Implementation Support

• Coordinate and execute UAT activities, record evidence, track defects, and follow up with necessary teams
• Support business readiness, user training, deployment activities, and post-go-live validation.
• Confirm that delivered functionality is traceable to approved requirements and business sign-off.

Project & Stakeholder Coordination

• Coordinate actions and dependencies across Finance, Technology, Operations, Vendors, and control functions.
• Support Agile or Waterfall ceremonies, project meetings, and status reporting.
• Contribute to process improvement, standardization, automation, and control enhancement opportunities.

Candidate Profile

• Early career professional with practical exposure to Finance and Accounting, operations, reporting, reconciliation, data analysis, Finance systems, or project delivery.
• Comfortable working with numerical data and translating business needs into structured documentation.
• Able to work collaboratively in a controlled, deadline-driven banking environment.

Governance & Decision-Making

• Operates within approved Group policies, project governance, information security, data privacy, risk, and control requirements.
• Escalates material requirement gaps, data issues, control concerns, and delivery risks to the assigned lead.
• Does not approve scope, production deployment, or financial decisions unless formally delegated.

Qualifications & Experience

• Bachelor's degree in finance, Accounting, Business Administration or a related discipline.
• Minimum 1–3 years of relevant experience in business analysis, Finance operations, financial reporting, data management, banking, or technology projects (internships included).
• Professional qualification of ACCA, CPA, CMA completed or in progress preferred
• Strong understanding of accounting concepts, financial reporting, general ledger, reconciliations, and internal controls.
• Exposure to Agile and/or Waterfall project delivery
• Banking or financial and accounting services experience is preferred.

Technical Skills

• Strong working knowledge of Microsoft Excel, PowerPoint, and Word.
• Ability to prepare process maps, requirements documents, test cases, and project trackers.
• VBA, Power queries and data-querying knowledge is a plus
• Fair understanding of data quality, reconciliation, defect management, and UAT practices.

Behavioral Competencies

• Analytical thinking and structured problem-solving.
• Attention to detail, accuracy, and ownership.
• Clear written and verbal communication.
• Stakeholder coordination and teamwork.
• Curiosity, learning agility, and willingness to challenge constructively.
• Ability to prioritize tasks and meet deadlines.

Skills: Business Analysis , Financial Reporting , Data Validation