Business Analyst (Middle & Senior)

RESPONSIBILITY :

• Support Business Process Analyst in developing and finalizing business process flowcharts, Standard Operating Procedures (SOPs), and policy documentation.
• Assist in gathering user requirements through stakeholder discussions and cross-functional coordination.
• Contribute to the preparation, review, and refinement of Business Requirement Documents (BRD) and related documentation.
• Prepare Minutes of Meeting (MoM) and track follow-up actions from business process discussions.
• Coordinate with stakeholders to facilitate approval processes and ensure compliance with governance standards.
• Identify and resolve minor gaps or inconsistencies in documentation to ensure accuracy and completeness.
• Ensure business process and policy documentation are detailed, structured, and aligned with organizational standards.
• Support the standardization, evaluation, and continuous improvement of business processes across departments.

QUALIFICATION:

• Bachelor’s degree in Business Administration, Information Systems, Management, or related field.
• Minimum 3 of experience in business process support, business analysis, or similar role.
• Basic understanding of business process mapping, SOP development, and policy documentation.
• Familiar with creating and maintaining Business Requirement Documents (BRD) and related documentation.
• Strong analytical thinking with attention to detail to identify gaps and inconsistencies in processes.
• Good communication and interpersonal skills for stakeholder coordination and requirement gathering.
• Ability to document meeting outcomes clearly (e.g., Minutes of Meeting) and track follow-ups.
• Strong organizational skills and ability to manage multiple tasks and deadlines.
• Familiarity with process improvement and standardization practices is a plus.
• Able to work collaboratively in cross-functional teams.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); knowledge of process mapping tools (e.g., Visio, Bizagi) is an advantage.
• Understanding of governance, compliance, and approval workflows is preferred.
• Full on-site work is required in Central Jakarta.

Application Question(s):

• Kapan Anda dapat mulai bekerja?
• Berapa ekspektasi gaji bulanan Anda?
• Apakah Anda bersedia bekerja di industri perbankan/multifinance?
• Silakan berikan penilaian terhadap kemampuan bahasa Inggris Anda dalam skala 1–10
• Apakah Anda bersedia bekerja sistem kerja full on-site?

Experience:

• Business Analyst: 3 years (Required)

Work Location: In person