Business Analyst

Business Analyst – Payment Gateway

Company: Swordedge Commercials Ltd. Experience: 3–5 Years Location: Mumbai Role Summary

We are looking for a Business Analyst with experience in Payment Gateway/FinTech to manage functional requirements, merchant onboarding, payment flows, reconciliation, settlement, API integrations and Jira-based project tracking.

Key Responsibilities Understand end-to-end Payment Gateway functionality covering Cards, UPI and other payment modes. Manage merchant onboarding requirements including KYC/KYB, merchant configuration, MCC, transaction limits and go-live. Prepare BRD/FSD, user stories, use cases, process flows and acceptance criteria . Understand payment lifecycle: Payment Initiation → Authorization → Success/Failure → Reconciliation → Settlement → Refund/Chargeback . Define and validate API request/response, webhooks, transaction status and refund flows . Handle functional requirements for reconciliation, settlement and exception management . Create and manage Epics, Stories, Tasks and Bugs in Jira . Coordinate with Product, Development, QA, Operations, Risk/Compliance and banking partners. Support SIT, UAT, defect tracking and production go-live .

Required Skills Payment Gateway / Payment Aggregator Merchant Onboarding & KYC/KYB Cards & UPI transaction flows Reconciliation & Settlement Refunds, Reversals & Chargebacks REST API / JSON understanding Jira & Agile/Scrum BRD/FSD and User Story preparation UAT and stakeholder coordination

Good to Have: Payment Switch, ISO 8583, 3DS, NPCI/RuPay, Visa/Mastercard and RBI payment ecosystem knowledge.

If Interested dm or send updated cv on poonam@swordedgecommercials.com

Pay: ₹600,000.00 - ₹1,533,296.67 per year

Benefits:

• Food provided
• Paid time off

Work Location: In person