Business Analyst

Job Description Responsibilities may include:

• Receive a potentially unclear one-time request and work with subject matter experts to identify the next steps to resolve the request.
• Coordinate meetings, take meeting minutes, and follow-up on all action items for meeting with multiple IS members, business users and business partners.
• Forecast, notify, and follow-up with the project leads, product owners, and management for outstanding issue status, business unit requests, and any issues that arise in the certification workstream.
• Support submitting helpdesk tickets/requests and following up to ensure they are completed by the needed dates.
• Gathering information from users to document

Requirements:

· Strong knowledge of Agile / Scrum process, language and ceremonies

· 3-5 years of Agile delivery experience

· Preferred - 2-5 Years of traditional of traditional/SDLC experience

· CSM, PSM, or ACP or any other Scrum Master agile certification

· Excellent written and spoken communication and interpersonal skills

· Must have ability to organize multiple projects, issues, and requests

· Experience with Jira

· Proficient in Microsoft Excel, Word and Visio

· Effectively works within a team

· Preferred experience in data / operating system migration