Building Operations and Resident Services Manager (Live on site)
# Building Operations and Resident Services Manager (Live on site) **CWD Group** · Seattle, WA 98104 · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role One of our residential properties near Pioneer Square is looking for an onsite Facilities and Maintenance Manager to oversee all facility and maintenance operations for the property. Position Summary The Building Operations and Resident Services Manager is responsible for the overall care, maintenance, and operation of the Florentine Condominium’s property, systems, and vendor contracts. This role ensures the building is safe, well-maintained, and welcoming for owners and residents. In addition to coordinating vendors and contractors, the Building Operations and Resident Services Manager is expected to perform routine maintenance tasks- light bulb replacement, paint touch-ups, minor cosmetic fixes, and equipment troubleshooting. The role balances hands-on work with day-to-day operations, conducts end to end vendor management, and open communication with owners/residents, the Community Association Manager, and the Board of Directors. Salary: Starting at $23.65 per hour plus 2-bedroom unit & utilities Benefits: Medical, dental and vision coverage (100% paid for employee portion), paid time off and holiday and 401(k)plan Schedule: Monday-Friday, days and on call as needed for the property Key Responsibilities Resident & Owner Service ● Create a welcoming and solution-focused atmosphere while keeping the Board’s long-term mission in view. ● Maintains a highly-organized and clutter free workspace/office, maintenance shops and common areas. ● Serve as a visible, approachable primary point of contact for owners and residents. Respond in a timely manner to resident requests in-person and/or via email, text or calls. ● Communicate promptly, clearly, and professionally, explaining not just “what” but “why” when enforcing rules. ● Identify and take-action to implement and enforce community Rules and Regulations. Facilities & Operations ● Perform routine maintenance tasks (touch-up painting, replacing lightbulbs, minor plumbing/electrical, small repairs). ● Oversee and maintain accurate records of all building systems and preventive maintenance (HVAC, plumbing, elevators, fire safety). ● Develop and maintain standard operating procedures for ongoing maintenance. ● Conduct regular building walks to proactively identify and address any issues. Vendor & Contract Management ● Manage service contracts (janitorial, landscaping, maintenance, security). ● Monitor vendor performance and ensure quality/compliance. ● Obtain and negotiate bids for approved projects and/or work within scope of role, balance cost-effective with quality options. ● Approve work within budget guidelines and coordinate with the Community Manager on invoices. Project Management ● Apply project management skills to oversee and execute building-related initiatives, ensuring they are completed on time, within budget, and to the required quality standards. ● Manage projects ranging from routine maintenance to minor renovations, coordinating staff, vendors, communication to the association and resources effectively. ● Track progress, anticipate challenges, and proactively communicate updates and recommendations to the Board and Community Association Manager. ● Integrate project management principles into daily operations to ensure all tasks, from preventive maintenance to larger building initiatives are planned, organized, and executed efficiently. Safety & Emergency Preparedness ● Ensure compliance with OSHA and local, state, and federal regulations. ● Act as Fire Life Safety Director; oversee testing and maintenance of fire, sprinkler, alarm, and emergency generator systems. ● Act as the on-site contact for emergencies, coordinating with first responders and guiding residents per protocol. Reporting & Board Communication ● Provide monthly written reports on building operations and project updates. ● Attend Board meetings to present updates, answer questions, and make recommendations. ● Maintain ongoing communication with Board leadership and the Community Association Manager. ● Share resident communications regarding projects, construction, or emergent issues proactively. Qualifications Experience ● 5+ years of facilities management, property management, and/or related building operations experience. ● Proficient in project management principles, including planning, budgeting, scheduling, and quality oversight. ● Proven excellence in customer service and administration. ● Work independently and provide leadership in times of uncertainty. ● Experience performing routine maintenance tasks and coordinating vendor work. ● Demonstrated ability to maintain financial records and use good judgement in ambiguous situations. Skills & Knowledge ● Excellent conflict resolution skills with clear communication and interpersonal skills. ● Knowledge of project management principles and preventive maintenance practices. ● Highly organized with strong attention to detail. ● Proficient in basic software applications including email, spreadsheets, documents and able to learn new building/security software. ● Ability to train, develop, and motivate staff. ● Strong problem-solving and analytical skills. Physical & Environmental Requirements ● Able to lift up to 50 lbs. ● Willingness to work outdoors in varying conditions (e.g., snow removal, leaf blowing). ● Comfortable working around cleaning products. ● Ability to perform fine motor tasks (keyboard, phone, tools). Job Type: Full-time Pay: From $23.65 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to Relocate: Seattle, WA 98104: Relocate before starting work (Required) Work Location: In person
Наблюдалась 2026-09-23, впервые 2026-09-23, источник — Indeed.