Brand Ambassador (F/M/X)
# Brand Ambassador (F/M/X) **BYMYCAR** · Sint-Lambrechts-Woluwe · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Roles Customer Care Specialist (Customer relations specialist – Target: 90% of customers recontacted) Provide quality follow-up with customers after delivery in order to strengthen satisfaction and loyalty. Examples of activities: - Call customers back after delivery to make sure they are satisfied - Collect their feedback and anticipate any additional needs - Identify upselling or referral opportunities - ... Lead Manager (Lead manager and qualifier) Optimise the handling and allocation of incoming leads to improve the conversion of prospects into customers. Examples of activities: - Manage and qualify incoming leads (online requests, showroom, events, etc.) - Ensure efficient distribution to the sales teams according to customer profiles - Monitor lead conversion and suggest optimisation actions - ... Digital Sales Specialist (Digital sales specialist – Source: after-sales) Develop the sale of digital products and support customers in their transition to Mercedes-Benz digital services. Examples of activities: - Maintain a proactive relationship with prospects coming from after-sales - Offer and sell Mercedes-Benz digital products (apps, connected services, warranty extensions…) - Support customers in activating and using digital services - ... Connected Services Promoter (Mercedes Me programme promoter – Comfort Data Volume) Accelerate the adoption and use of Mercedes Me connected services by raising awareness among customers and supporting them. Examples of activities: - Promote Mercedes Me activation among new owners - Support customers in setting up and using their connected account - Monitor subscription indicators and suggest actions to improve them - ... Business Performance Analyst (Operational variable margin analyst – Brussels & Wavre) Monitor and optimise the variable margin on sales in cooperation with the team leaders to guarantee the profitability of the dealerships. Examples of activities: - Work with the team leaders to analyse the variable margin on sales - Identify improvement levers and make recommendations - Provide regular reporting to ensure profitability targets are met - ... Related skills Commercial skills Persuasion Representativeness Tenacity Expected behaviours Proactivity Rigour Soft skills – Agility Innovation Technolearning Soft skills – Cooperation Communication Team spirit Soft skills – Decision-making Strategic ownership Managing complexity Synthesis Soft skills – Effectiveness Commitment Results orientation Steering Pursuit of efficiency Soft skills – Influence Negotiation
Наблюдалась 2026-10-15, впервые 2026-10-14, источник — Indeed.