Branch Manager Designate
# Branch Manager Designate **U Store It** · Dublin, County Dublin · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Branch Manager Designate (Covering Dublin branches) Role purpose Providing exceptional customer service, whilst selling our customers the right storage solution and maximising revenue per customer. Leading the team and managing the administration and general maintenance of the site. Location Dublin People/staff responsibilities Assistant Managers and Sales Executives Key Accountabilities Driving sales performance - Following the enquiry management process and advising customers on the best solution for their particular needs, including selling merchandise and insurance to drive business performance. - Providing the best customer service and actively and positively promoting and selling products and services to existing and prospective customers. - Understanding unit availability for the branch. - Understanding demand for storage e.g. seasonal and unit sizes. - Working in partnership with the Sales Director and maintenance team to inform store configuration for profitability. - Understanding branch revenue targets and planning how to achieve them. - Managing price increases to existing customers. - Understanding the competition and being aware of their promotional activity. Delivering store standards - Lead the way on setting the store and operational standards and ensuring that they are maintained. - Managing office administration and processes including invoices, banking and customer contracts. - Managing the revenue collection process to minimise bad debts. - Ensuring that all packaging stock is always in stock, in good condition, displayed correctly and priced. - Takes responsibility for the safety and security of the store and customers. - Managing branch customer feedback platforms. - Complying with all company policies and procedures, e.g bad debt recovery. - Identifying any H&S or security hazards and takes action to resolve locally. Managing a team - Leading and motivating the store team through coaching and providing constructive feedback in order to enhance performance. - Proactively having conversations regarding team member conduct and/ or performance where necessary. - Holding daily team chats to understand the day’s activity and achievement against revenue targets. - Understanding individual team members; what motivates them, what their performance strengths are, and recognising areas of development. - Determining store resourcing requirements and planning accordingly in partnership with the Sales Director. Skills and experience - A retail background in a customer facing environment and experience in face to face and telephone consultative sales is essential. - A track record as a Store Manager who delivers results through excellent people management. - Strong commercial acumen and an understanding of the levers that impact revenue. - Office administration experience. - Full driving licence. Person Specification - Strong planning and prioritising skills– needs to work unsupervised and do whatever is necessary. - Excellent people management ethos. - Good time management - manage your own time and ensure targets are met. - Excellent customer service skills – being polite and well mannered – representing the company to all customers and external providers. - Excellent communication skills – communicate with customers about their needs, challenges and manage complaints when necessary. Job Types: Permanent, Full-time Pay: Up to €45,000.00 per year Benefits: - On-site parking Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-13, источник — Indeed.