Branch Manager ( Building Materials Showroom )

1. Branch Operations Management

• Manage the overall day-to-day operations of the building materials retail branch.
• Ensure smooth coordination between sales, cashier, warehouse, delivery, purchasing, and accounts teams.
• Ensure the branch operates according to company policies, procedures, and management instructions.
• Monitor staff attendance, punctuality, discipline, productivity, and performance.
• Maintain proper housekeeping, product display, stock arrangement, and overall shop presentation.
• Ensure timely opening and closing of the branch as per company working hours.

1. Sales and Business Development

• Achieve monthly, quarterly, and annual sales targets and profitability objectives.
• Develop and implement effective sales strategies to increase branch revenue and market share.
• Identify new customers, contractors, construction companies, maintenance companies, and other business opportunities.
• Build and maintain strong relationships with existing customers and develop new customer accounts.
• Monitor daily sales, customer visits, quotations, order conversion, and sales performance.
• Follow up on pending quotations, customer enquiries, orders, and lost sales opportunities.
• Drive sales of building materials, hardware, plumbing, electrical, sanitaryware, ceramics, tiles, and other relevant product categories handled by the company.
• Monitor competitors' pricing, market trends, product demand, and customer requirements.
• Take corrective action whenever sales performance falls below the assigned targets.

1. Team Management and Leadership

• Lead, motivate, train, and supervise sales executives, counter sales staff, cashiers, storekeepers, warehouse staff, and other branch employees.
• Set individual sales targets and monitor employee performance regularly.
• Conduct daily briefings and regular performance review meetings.
• Ensure proper allocation of duties and responsibilities among team members.
• Coach underperforming employees and improve their sales and customer-handling skills.
• Maintain discipline, teamwork, accountability, and professional behaviour.
• Recommend recruitment, training, incentives, and performance improvement measures to management.

1. Inventory and Stock Control

• Monitor stock availability, fast-moving and slow-moving items, dead stock, and stock ageing.
• Ensure accurate stock records and regular physical stock verification.
• Coordinate with the purchasing department to replenish fast-moving and essential products on time.
• Minimize stock discrepancies, shortages, excess inventory, damages, and obsolete stock.
• Ensure proper receipt, storage, handling, and dispatch of materials.
• Investigate stock variances and report discrepancies to management.
• Monitor inter-branch stock transfers and ensure all movements are properly documented.
• Ensure proper warehouse organization and efficient use of available storage space.

1. Customer Service and Credit Control

• Maintain excellent customer service and ensure timely resolution of complaints.
• Handle key accounts, major customers, contractors, and high-value orders.
• Approve quotations and discounts within the authorized limits.
• Ensure prices, margins, and credit terms comply with company policies.
• Coordinate with the accounts department to follow up on overdue payments and outstanding customer balances.
• Avoid unauthorized discounts, unapproved credit sales, and unnecessary commercial risks.
• Build long-term customer relationships to improve repeat business and customer retention.

1. Financial and Profitability Management

• Monitor daily sales, gross profit margins, operating expenses, and overall branch profitability.
• Prepare and review daily, weekly, and monthly sales reports.
• Analyze sales performance by product category, salesperson, and customer.
• Control unnecessary expenses, wastage, damages, and operational losses.
• Ensure proper handling of cash, invoices, credit notes, returns, and other branch transactions.
• Coordinate with the accounts department to resolve billing, payment, and reconciliation issues.
• Ensure all sales transactions and discounts are properly recorded and authorized.

1. Reporting and Coordination

• Submit daily sales and operational reports to management.
• Prepare monthly branch performance reports covering sales, gross profit, expenses, stock movement, and collection performance.
• Report major customer issues, stock shortages, operational problems, and market opportunities to management.
• Coordinate with purchasing, accounts, HR, logistics, warehouse, and other branches.
• Use the company's ERP or inventory management system to monitor sales, stock, and branch performance.
• Implement management instructions and follow up on corrective actions.

1. Compliance, Safety and Asset Protection

• Ensure compliance with company policies, applicable UAE regulations, and workplace safety requirements.
• Protect company stock, equipment, cash, documents, and other assets.
• Prevent unauthorized stock movements, sales transactions, and misuse of company resources.

Candidate Requirements

• Minimum 5–8 years of experience in building materials trading, preferably in UAE retail operations.
• Proven experience managing a building materials shop, branch, or showroom.
• Strong knowledge of building materials products, pricing, market demand, and supplier networks.
• Demonstrated ability to achieve sales targets and improve branch profitability.
• Experience managing sales teams, warehouse operations, inventory, and customer accounts.
• Good knowledge of ERP systems, inventory management, MS Excel, and sales reporting.
• Strong negotiation, communication, leadership, and problem-solving skills.
• Commercially minded, proactive, disciplined, and capable of making sound business decisions.
• Ability to work under pressure and take full responsibility for branch performance. Interested candidates can Send Cvs to - hr@alqama.ae

Pay: AED6,500.00 - AED7,000.00 per month

Work Location: In person