Boys and Girls Club Teen Head Counselor

Job Overview

The Teen Head Counselor position is responsible for creating a safe, positive, and recreational Clubhouse for youth ages 12-18. Directly managing the day-to-day operations and both members' and parents' experiences. This individual will be directing part-time staff through training and development to lead staff to deliver quality and safe programs.

Responsibilities

• Lead and implement daily operations for the Boys & Girls Club, within the organization's vision and mission.
• Contribute to the hiring, training, and supervising of staff, following company policy and procedures.
• Update staff on policies and hold them accountable
• Attend required trainings and provide staff with updated procedures.
• Contribute to member/staff ratio when needed and required (ie- power hour, programming, etc)
• Manage staff’s development and interaction with members/others.
• Manage staff payroll and data
• Plan, maintain, and program tracking with BGC administration.
• Grant Requirements- tracking attendance and other data metrics.
• Assist in the upkeep of members’ files
• Monthly teen events planned out
• Create inviting and exciting activities for teens during ASP and Summer, including field trips
• Maintain safety and accountability in line with FFY policy and procedures.
• Manage members within groupings
• Communicating with members’ families regarding member information.
• Providing a safe and inviting environment that enriches all members.
• Assemble and manage a staffing schedule for care
• Request availability from staff members in advance.
• Create a schedule that assures that we are able to meet ratios the entire time that the club is open.
• Maintain staff schedule.

Qualifications

Communication Skills: Ability to speak relative to a child’s development level and to speak calmly and relationally with children ages 5-18. As well as parents of the children through sometimes difficult situations or conversations. Staff of all backgrounds and levels of experience must be effectively trained and communicated with.

Education and Experience: ​One to two years of related experience and/or training, including management and youth development. Must pass a criminal background check. CPR/First Aid/Universal precautions certified, Trauma-informed care and Child and Youth Care Credential. Must have or be willing to obtain.

Technical Skills: ​ The ability to facilitate a team of diverse staff. Program planning and development. Leading difficult conversations with people of all ages, staff, parents, and children aged 5-18. Ability to effectively communicate with the public, parents, administration, and peers.

Competencies:

Attendance/Punctuality: Demonstrates reliability by regularly arriving to work on time and by taking breaks in expected time frames. Communicates regularly with supervisor.

Customer Service: Strives to maintain positive internal and external customer service relationships; Represents FFY professionally.

Diversity: Treats others with respect and consideration regardless of their cultural background, status, lifestyle, or position; Exhibits objectivity and openness to others' views.

Initiative: Prioritizes and plans assigned activities; Uses time efficiently; Asks for and offers help when needed; Informs supervisor of problems or concerns.

Organizational Support /Ethics: Demonstrates support for Foundation for Youth’s Mission and Vision; Follows Boys and Girls Club policies and procedures.

Safety and Security: Demonstrates support for Foundation for Youth’s safety manual procedures; Uses equipment and materials properly.

Teamwork: Demonstrates team behavior and willingness to promote a team-oriented environment; exhibits a cooperative attitude while working on all job tasks and willingly assists others; Performs other duties as assigned.

Pay: $14.00 - $16.00 per hour

Expected hours: No more than 27.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Work Location: In person