Billing Section Head

The Billing Head is responsible for overseeing the daily operations of the Billing Department to ensure accurate, timely, and efficient processing of patient accounts, statements of account, progress billings, and receivables. This position supervises billing personnel, monitors outstanding patient balances and HMO inpatient receivables, and ensures compliance with hospital policies, billing procedures, and established financial standards. The role also coordinates with patients, their authorized representatives, and relevant departments to support efficient billing operations and quality patient service.

• Supervise, train, coach, and evaluate billing personnel to ensure productivity, accountability, and adherence to hospital policies and procedures.
• Oversee daily billing operations and ensure the accuracy, completeness, and timely processing of patient accounts and billing transactions.
• Review and verify Statements of Account prepared by billing staff before releasing them to patients or their authorized representatives.
• Monitor daily billings, including accounts of red-tagged patients, and ensure timely updates and proper coordination with concerned departments.
• Prepare and communicate progress billing statements, payment requests, and outstanding balance updates to patients or their authorized representatives.
• Monitor and coordinate the updating, reconciliation, and processing of HMO inpatient receivables.
• Review departmental performance and implement improvements to billing procedures, operational efficiency, accuracy, and customer service.
• Develop, review, and update billing policies, procedures, and guidelines to promote standardized and effective operations.
• Prepare and submit daily, monthly, and other required billing reports to the Finance Office and Management within established deadlines.
• Coordinate with relevant hospital departments to resolve billing discrepancies, account concerns, and other operational issues.
• Provide direct support to billing staff when necessary to maintain uninterrupted departmental operations.
• Perform other related duties as assigned by the Founder Head or Management.

Qualifications

• Bachelor's degree in Accountancy, Financial Management, Business Administration, or a related field.
• 2-3 years of Experience
• Previous supervisory or team leadership experience is preferred.
• Knowledge of hospital billing procedures, patient account management, and HMO inpatient billing processes.
• Proficient in Microsoft Office applications and billing or hospital information systems.
• Strong leadership, organizational, analytical, and problem-solving skills.

Pay: From Php20,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Paid training
• Promotion to permanent employee

Work Location: In person