Bilingual Intake Specialist - SCPS HIBH and SBMH

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

The Intake Specialist supports our School Based Mental Health Program and Home of Integrated Health in conducting clinical and administrative aspects of intake assessments to ensure timely access to mental health treatment.

Responsibilities

The Intake Specialist supports our School Based Mental Health Program and Home of Integrated Health in conducting clinical and administrative aspects of intake assessments to ensure timely access to mental health treatment.

Goal Oriented Responsibilities:

• Coordinate and conduct outreach to referral sources and families to assess for families' interest and readiness to engage in services.
• Coordinate and conduct timely intakes and comprehensive initial assessments to ensure families transition smoothly into services; manage the intake process to enable the assigned staff to make informed decisions on the optimal approach to servicing families. Progress notes are due within 48 hours, and intake write-ups are due within 1 week.
• Ensure needed documentation for intakes and evaluations is obtained. Obtained informed written consent from caregivers. Coordinate with community providers, hospitals and clinics to obtain medical records, evaluations and needed documentation for therapeutic intake and/or psychiatric evaluations.
• Gather health insurance information and conduct insurance verification to ensure billing of services. Identify lapses in health insurance and support families in getting linked to health insurance.
• Maintain effective communication with program leadership, assigned staff, community coordinator, and others of the care team to review intake results, ensure needed services are implemented, and referrals for additional recommended services are completed.
• Provide direct clinical crisis assessment and safety planning using methods compatible with evidence based model principles and practices for safety concerns identified in the intake process. Identify and address safety/risk factors including but not limited to suicidal ideation, self-harming behaviors, homicidal ideation, and substance abuse.
• Progress notes are due within 48 hours, and intake write-ups are due within 1 week, clinical components need to be included depending on the type of documentation.
• Support in creating and disseminating feedback surveys to ensure client input in informing and improving intake and treatment processes

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications

• Master's degree in Social Work, Mental Health Counseling or related subject area. At minimum must hold a provisional license {LP-MHC, LMSW, LMHC-D, and/or LCSW). All provisionally licensed clinicians are expected to participate in clinical license supervision. Full clinical licensure (LMHC-D or LCSW preferred)
• Experience with common clinical problems including general knowledge of DSM-5 diagnoses (e.g., child abuse and neglect, aggression, family conflict, depression, anxiety, drug use, traumatic events, truancy). Experience with and willingness to work with culturally diverse population.
• Preferred strong understanding and the ability to implement the following: risk and safety assessment, safety planning, trauma assessment, crisis management, incident reporting, HIPAA policies, NY State Central Register of Abuse and Neglect Protocol.
• Experience with and willingness to work with culturally diverse population.
• Ability to work independently and as part of a team. Proven self-management abilities including meeting deadlines, prioritizing multiple tasks efficiently, timely completion of documentation and maintaining accurate and up-to-date case records.
• Excellent verbal and written communication skills and ability to collaborate with others.
• Excellent time management and organizational skills. Ability to be flexible with programmatic needs and changes.
• Bilingual English/Spanish

Education Required

Masters’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution

Salary Range:

$65,662.50 /year + $3,500 - Bilingual Additive (as applicable) + $1,000 – Provisional Licensure Additive (as applicable) + $4,000 – Full Licensure Additive (as applicable)