Behavioral Health Operations Senior Manager
# Behavioral Health Operations Senior Manager **Vine Maple Place** · Maple Valley, WA 98038 · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Behavioral Health Operations Senior Manager - Key Information - Reports To: Chief Operating Officer - Location: Maple Valley, WA - Supervises: Behavioral Health Clinical Manager, Clinicians, Interns and Volunteers - Base Pay: $36.06 - $43.27 | Hourly - Job Classification: FT, Non-Exempt About Vine Maple Place (VMP) VMP, established in 2000 as a 501c3 nonprofit working with single parents and their children to break the generational cycle of homelessness. Serving families who are homeless or facing eviction, our commitment is to end homelessness in South King County. Over the past 12 years, our signature Stable Families program has grown, serving from 68 parents and children to over 5,700 individuals annually. Our programs focus on preventing homelessness or assisting families off the streets to become safe, stable, and equipped with new skills to permanently leave homelessness. Families achieve great success, becoming safe, stable, and self-sufficient; 94% are stably housed upon exiting the program, with 92% maintaining their housing a year later. Our evidence-based, client-centered services are delivered at two Family Hope Centers. As a community and faith-based organization, we rely on the thousands of volunteer hours and donations that make our work possible. Due to the homelessness crisis in King County, VMP is expanding to serve more families in need. Job Summary The Behavioral Health Operations Senior Manager leads the growth of VMP’s Behavioral Health department, expanding services to more parents and children while ensuring consistent, high-quality program delivery. The families we serve are experiencing or at risk of generational homelessness, and many have experienced toxic stress, domestic violence, abuse and/or neglect. The Senior Manager oversees daily operations for the Behavioral Health Clinical Manager, clinicians, interns and volunteers; manages the department’s budget, data and outcomes; and maintains referral relationships with community partners. Partnering directly with the Behavioral Health Clinical Manager and the Chief Operating Officer, this role is a foundational part of the success of single-parent families reaching their goal of self-sufficiency and well-being. Responsibilities Growth and Expansion - Lead the department’s expansion, including readiness planning, launch, and standardizing the service model so it can be replicated at new sites. - Develop a staffing plan for the department as it grows. - Build and maintain referral and service agreements with community organizations, including partners for higher levels of care. People Management - Provide administrative supervision to the Behavioral Health Clinical Manager and Behavioral Health clinicians, including hiring, onboarding, 1:1s, performance reviews, corrective action and retention. - Approve and manage PTO, timesheets, and coverage and scheduling across sites. - Manage the intern and practicum program, including MOUs with schools, intern placement and rotation. - Partner with the Behavioral Health Clinical Manager to set and monitor clinician caseload standards, and redistribute caseloads when staff are out. - Coordinate volunteers for the department. Operations and Service Delivery - Manage the service delivery model, including the referral intake and triage workflow. - Lead process improvement and document department workflows. - Participate in the on-call and escalation rotation. Compliance, Risk and Quality - Develop, update and enforce Behavioral Health policies and procedures, and ensure fidelity to them. - Ensure the Behavioral Health Clinical Manager completes clinical documentation audits and chart reviews. - Oversee incident reporting, mandated reporting, duty-to-warn, and safety and crisis protocols. - Partner with the Behavioral Health Clinical Manager to track clinician credentials and licenses, including renewals, CEUs and background checks. - Ensure compliance with HIPAA, confidentiality, records retention and release-of-information processes. Financial and Resource Stewardship - Build and manage the annual department budget, monitor spending against plan, and explain variances. - Approve client assistance and funding requests within delegated authority. - Assist with vendor, contract and licensing management, including EHR and telehealth tools, assessment instruments and clinical supervision contracts. - Support grant work, including deliverables, Behavioral Health data for reports and proposals, and compliance with funder requirements. Reporting and Collaboration - Manage outcome planning and data entry, and report department performance to the Chief Operating Officer and leadership. - Represent Behavioral Health in cross-department coordination with Housing, Intake, Training & Education, and Children & Youth. - Other duties as assigned Qualifications Minimum Qualifications - Have a personal relationship with Jesus Christ and agree to the VMP Statement of Faith. - Be passionate about helping families overcome the trauma of homelessness. - Work effectively with a diverse team; demonstrating cultural awareness and sensitivity to the needs of clients, staff and volunteers from varied cultural and economic backgrounds. - Minimum five years of experience in behavioral health or social services, including three years supervising staff. - Experience building and managing a department or program budget. - Proficiency with Microsoft Office (Word, Excel, Outlook) and client data systems. - Ability to read, write, speak and understand English fluently. - Willing to work evening and occasional weekend hours. Preferred Qualifications - Master’s degree in social work, psychology, human services or a related field. - Experience with grant management, including funder reporting and compliance. - Experience leading program expansion or launching new sites or services. - Experience working with diverse, low income, homeless and/or vulnerable adults and children. Required Credentials - Must pass and maintain an acceptable background check. - Bachelor’s degree in human services or a related field. Why You’ll Love Working Here: - Competitive compensation - Generous paid time off, including vacation and sick leave - Medical, dental, and vision insurance for eligible full-time employees - 401(k), with match - Meaningful mission - Collaborative culture The above is intended to describe the general content of, and the requirements for, satisfactory performance in this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements of this position. Other duties may be assigned. Pay: $36.06 - $43.27 per hour Expected hours: 40.0 per week Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance Work Location: In person
Наблюдалась 2026-10-16, впервые 2026-10-14, источник — Indeed.