Beauty Specialist - Bloomingdale's Dubai Mall

Job Description: Job Purpose

To deliver an exceptional customer experience by identifying customer needs, offering expert advice, and demonstrating suitable products. The role focuses on building strong customer relationships, maintaining store standards, achieving sales targets, and fostering long-term customer loyalty.

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Responsibilities: Key Roles and Responsibilities

Customer Experience & Sales

Welcome customers into the store and engage them through effective questioning to understand their needs

Recommend, demonstrate, and sell appropriate products, including cross-selling and link selling

Close sales professionally and provide efficient till point service

Build and maintain relationships with regular and key customers through follow-ups

Handle customer complaints professionally and escalate when required

Inform customers about in-store promotions and brand initiatives

Store Operations & Visual Standards

Ensure products are merchandised and maintained in line with brand, hygiene, and visual merchandising guidelines

Rotate stock to ensure older stock is displayed ahead of newer deliveries

Maintain high housekeeping standards, including counters, shelves, and window displays

Monitor daily stock levels and recommend replenishment orders to the Store Manager or Counter Supervisor

Administration & Compliance

Complete all store and administrative tasks accurately and within timelines, including customer database updates

Maintain personal grooming and presentation standards at all times

Comply with company policies, procedures, and operational guidelines

Qualifications: Job Requirements

Education / Certification

Training or certification in Cosmetology, Beauty Therapy, or Make-up

Experience

- 1–2 years of retail sales or customer service experience within the beauty industry