Bank Digital Product Sales Manager/Bank Branch Counter Manager

Position Overview

We are seeking an experienced Bank Digital Product Sales Manager / Bank Branch Counter Manager to oversee banking product sales, branch operations, and customer service activities. The ideal candidate will have strong expertise in digital banking solutions, financial products, sales management, and branch administration to drive business growth and enhance customer satisfaction.

Key Responsibilities

• Develop and implement sales strategies for digital banking products and financial services.
• Manage daily branch counter operations and ensure efficient customer service.
• Promote banking products, including savings accounts, loans, cards, and digital banking solutions.
• Lead and supervise sales and branch service teams to achieve business targets.
• Build and maintain strong customer relationships and identify new business opportunities.
• Monitor sales performance, customer transactions, and branch operational efficiency.
• Ensure compliance with banking regulations, KYC, AML, and internal policies.
• Handle customer inquiries, complaints, and service-related issues.
• Prepare sales reports, operational reviews, and business performance analysis. Requirements
• Bachelor's Degree in Banking, Finance, Business Administration, or a related field.
• Proven experience in banking operations, financial product sales, or branch management.
• Strong knowledge of banking products, digital banking services, and financial operations.
• Experience in leading sales teams and managing customer relationships.
• Familiarity with banking regulations, AML, KYC, and compliance requirements.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Excellent customer service and business development abilities.

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