AWS Cloud Engineer III

Role Overview

The L3 DevOps / Cloud Engineer will act as a senior technical resource responsible for leading complex infrastructure and DevOps activities, driving automation, defining technical standards, and improving platform reliability.

The role requires strong hands-on expertise in AWS, Terraform, AWX/Ansible, ArgoCD, GitOps, Kubernetes, CI/CD, and Disaster Recovery.

Key Responsibilities

• Act as the L3 escalation point for complex Cloud, DevOps, Kubernetes, infrastructure, and deployment issues.
• Lead major technical activities across production and non-production environments.
• Take ownership of complex infrastructure changes, upgrades, migrations, and platform improvements.
• Lead and coordinate Disaster Recovery (DR) activities, including:
• DR planning
• Restore testing
• Failover/failback activities
• Application and infrastructure recovery
• DR validation
• Runbook preparation and improvement
• Design and implement infrastructure using Terraform .
• Develop and maintain reusable Terraform modules .
• Review Terraform code and infrastructure changes implemented by L1/L2 engineers.
• Define Terraform coding standards, repository structure, and implementation best practices.
• Strong hands-on experience with AWX / Ansible .
• Develop reusable Ansible roles, playbooks, and automation workflows.
• Use AWX to automate:
• Server configuration
• Patching
• Application deployment
• Infrastructure operations
• Repetitive BAU activities
• Identify manual operational activities and convert them into automated workflows.
• Design and maintain ArgoCD-based deployments .
• Implement and support GitOps practices for Kubernetes and application deployments.
• Define GitOps repository structures and deployment standards.
• Manage and troubleshoot ArgoCD:
• Applications
• Sync issues
• Configuration drift
• Deployment failures
• Environment promotion
• Rollback activities
• Design and maintain Kubernetes workloads running on Amazon EKS .
• Develop and maintain reusable Helm Charts .
• Define standards for Helm values, templates, and environment-specific configurations.
• Design and improve CI/CD deployment processes.
• Support and improve Jenkins and other CI/CD automation.
• Define deployment strategies and operational standards.
• Lead automation initiatives across Cloud and DevOps platforms.
• Develop automation using:
• Terraform
• Ansible / AWX
• Bash
• Python
• CI/CD pipelines
• Define and enforce technical standards for:
• Infrastructure as Code
• Terraform
• GitOps
• Kubernetes
• Helm
• CI/CD
• Automation
• Cloud operations
• Patching
• Deployment processes
• Establish reusable templates, modules, pipelines, and automation frameworks.
• Perform technical reviews for changes implemented by L1 and L2 engineers.
• Lead complex production incidents and perform Root Cause Analysis.
• Identify recurring issues and implement permanent automated solutions.
• Improve monitoring, logging, alerting, and operational reliability.
• Participate in architecture and technical design discussions.
• Lead production deployments, infrastructure upgrades, patching, and maintenance activities.
• Mentor and provide technical guidance to L1 and L2 engineers.
• Create and maintain:
• SOPs
• Runbooks
• Technical standards
• Architecture documentation
• DR documentation
• Operational procedures

Experience

8–12 years of relevant experience in cloud engineering, infrastructure, DevOps, or a related field is required.

Core Technical Skills

Strong hands-on expertise in:

• AWS
• Amazon EKS
• Kubernetes
• Terraform
• Terragrunt
• AWX
• Ansible
• ArgoCD
• GitOps
• Helm
• Docker
• Jenkins
• CI/CD
• Git
• Linux
• Windows
• Bash / Python
• SSL/TLS
• Infrastructure Automation
• Disaster Recovery
• Monitoring & Logging
• Production Troubleshooting
• Root Cause Analysis

L3 Expectations

An L3 Engineer should be capable of:

• Leading technical activities independently
• Owning complex Cloud and DevOps changes
• Designing and implementing automation
• Leading Disaster Recovery activities
• Implementing GitOps using ArgoCD
• Building automation using AWX/Ansible
• Developing and reviewing Terraform code
• Defining technical standards and best practices
• Driving operational improvements
• Mentoring L1/L2 engineers
• Handling complex production incidents and RCA

The L3 engineer should move beyond routine operational support and focus on engineering, automation, standardization, reliability, and technical leadership .

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

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Originally posted on Himalayas