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AutoServices Workshop Manager

Medellin Auto ServicesDubai

We are seeking a highly motivated and experienced Workshop Manager to oversee daily operations at our auto services workshop. The ideal candidate will be responsible for ensuring efficient workflow, on-time delivery of vehicles, high-quality service, and excellent customer satisfaction. This role requires strong leadership, technical expertise, and operational efficiency.

Key Responsibilities:

  • Oversee and manage the day-to-day operations of the workshop.
  • Allocate tasks and manage schedules for technicians and mechanics to ensure timely job completion.
  • Ensure all repair and maintenance work is carried out to the highest standards and delivered on or before promised deadlines.
  • Monitor productivity, efficiency, and quality contro l across all service jobs.
  • Coordinate with the parts department to minimize delays and ensure parts availability.
  • Enforce safety standards and ensure compliance with regulatory and company policies.
  • Maintain strong communication with customers regarding service progress and delivery times.
  • Address and resolve customer concerns or complaints effectively and professionally.
  • Supervise and evaluate workshop staff performance .
  • Prioritize timely vehicle delivery as a key performance objective.

Job Type: Full-time

Experience:

  • Workshop Managing: 5 years (Required)

Work Location: In person

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