Asst Manager Recreation

We are excited to offer an amazing opportunity to join the newly rebranded and renovated Mystic Dunes, a Hilton Vacation Club, made up of 986 suites and located on 600 luxurious acres. We encourage you to join our service-oriented family that strives to provide exceptional experiences for our members and guests every day surrounded by lush landscapes and a beautifully manicured golf course. Join in the fun and be part of a team that makes a difference in the lives of those we serve as well as the communities we are a part of. Located near all major attractions and with tons to offer our members and guests, this is definitely the place to be if you want to grow your career and learn from a consummate group of professionals that strive for excellence.

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

What Will I be Doing?

The Asst Manager Recreation works with the Recreation Manager to ensure the overall supervision, coordination and implementation of guest activity programs, Owner exclusive events and offerings, Recreation team members, and meeting all department financial responsibilities and deadlines. The Recreation Assistant Manager is responsible for assisting the Recreation Manager with supervising all areas of the Recreation Department.

You are responsible for driving company success through performing the following tasks to the highest standards:

• All aspects of staffing, scheduling, invoicing, programming, planning and implementing on site guest events which serve the purpose of entertaining and providing first class experiences for our guests as well as Owner exclusive and Team Member events.
• The Assistant Manager will also assist in the interviewing process and development and coaching of Recreation team members, as well as represent the department at all property events and required meetings and trainings.
• Additional responsibilities include assisting with the creation and implantation of digital communication/advertising on platforms such as in room television systems, public address music systems, QR code advertising and other digital platforms.
• The Recreation Assistant Manager should have a very good understanding of entertainment and entertainment programming/management.

What Are We Looking For:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• 1 year Resort Recreation, preferably Vacation Ownership, Summer Camp supervision, Cruise Ship onboard entertainment supervision/management
• 1 year Supervisory experience
• Ability to tolerate & work in outdoor temperatures and environment.
• Standing for extended periods of time, tolerant of high temperatures/sun exposure, bending, stooping and lifting up to 25 pounds.
• Ability to react calmly and effectively in emergency situations.
• Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• 3 years managerial experience
• CPR Certification
• Seasoned customer service professional
• Experience with entertainment programming in a fast-paced environment.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What Will I be Doing?

The Asst Manager Recreation works with the Recreation Manager to ensure the overall supervision, coordination and implementation of guest activity programs, Owner exclusive events and offerings, Recreation team members, and meeting all department financial responsibilities and deadlines. The Recreation Assistant Manager is responsible for assisting the Recreation Manager with supervising all areas of the Recreation Department.

You are responsible for driving company success through performing the following tasks to the highest standards:

• All aspects of staffing, scheduling, invoicing, programming, planning and implementing on site guest events which serve the purpose of entertaining and providing first class experiences for our guests as well as Owner exclusive and Team Member events.
• The Assistant Manager will also assist in the interviewing process and development and coaching of Recreation team members, as well as represent the department at all property events and required meetings and trainings.
• Additional responsibilities include assisting with the creation and implantation of digital communication/advertising on platforms such as in room television systems, public address music systems, QR code advertising and other digital platforms.
• The Recreation Assistant Manager should have a very good understanding of entertainment and entertainment programming/management.

What Are We Looking For:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• 1 year Resort Recreation, preferably Vacation Ownership, Summer Camp supervision, Cruise Ship onboard entertainment supervision/management
• 1 year Supervisory experience
• Ability to tolerate & work in outdoor temperatures and environment.
• Standing for extended periods of time, tolerant of high temperatures/sun exposure, bending, stooping and lifting up to 25 pounds.
• Ability to react calmly and effectively in emergency situations.
• Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• 3 years managerial experience
• CPR Certification
• Seasoned customer service professional
• Experience with entertainment programming in a fast-paced environment.