openqareer

Associate Technical Writer

Harris · Удалённо · United States

# Associate Technical Writer **Harris** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Technical-Writer]` `[Documentation-Specialist]` `[Content-Writing]` `[Technical-Documentation]` `[Technical-Writer-Intern]` `[Technical-Writing-Intern]` --- ### About the Role What You'll Do - Learn the product delivery life cycle and how to monitor documentation progress within it - Write and edit user-facing documentation, including user guides, technical reference guides, and release notes - Collaborate with software developers, solution/product managers, and support and services teams to gather technical information and keep documents accurate and up to date - Help maintain and organize our documentation site/knowledge base in ClickHelp - Review and edit content for clarity, consistency, grammar, and adherence to our style standards - Use AI/LLM tools to generate first-draft content from source materials (such as specs, support tickets, and transcripts), then edit, fact-check, and fill in gaps to produce polished, accurate documentation - Incorporate feedback from user testing, support tickets, and customer questions to improve existing content - Contribute to larger documentation projects such as content audits, migrations, or restructuring efforts What We're Looking For - 1–2 years of experience in technical writing, content writing, or a related field (internships and academic experience count) - Strong writing, editing, and proofreading skills, with an eye for clarity and consistency - Ability to break down complex or technical information into simple, user-friendly language - Comfort working with tools like ClickHelp, Markdown, Confluence, or similar documentation platforms - Good organizational skills and ability to manage multiple projects/deadlines - Curiosity and willingness to learn new technical concepts and tools - Bachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field or equivalent practical experience Nice to Have - Familiarity with software development concepts or SaaS products - Basic understanding of HTML/CSS with the ability to view and understand underlying HTML source code - Experience with generating and manipulating screenshots and diagrams - Exposure to an industry-recognized style guide, such as the Microsoft Style Guide Why Join Us - Fully remote team with flexible working hours - Mentorship and growth opportunities within a supportive team - Opportunity to shape how customers experience and understand our product Originally posted on Himalayas

Наблюдалась 2026-10-07, впервые 2026-10-07, источник — Himalayas (JSON API).

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