Associate, Social Commerce

Job Description Summary:

The Associate, Social Commerce Contents supports the brand’s content, creator, and review programs across TikTok Shop, Amazon, and DTC channels. This entry-level role is ideal for a recent graduate passionate about beauty, social media, and creator culture. You’ll gain hands-on experience in UGC campaigns, social media operations, TikTok Shop content, and performance reporting while working closely with a cross-functional eCommerce and marketing team

Job Description:

Key Responsibilities

UGC, Review Generation & Creator Support (35%)

• Support UGC and review generation campaigns to drive authentic customer reviews
• across Amazon, TikTok Shop, and DTC.
• Collect, organize, and tag UGC content for use in paid social, paid search, and
• marketplace listings.
• Assist with creator and affiliate outreach, product seeding, sample shipments, and
• partnership tracking.
• Maintain creator databases, communication logs, and content delivery timelines.

TikTok Shop Content Support (30%)

• Support TikTok Shop content operations, including short-form videos, product
• showcase content, and LIVE session preparation.
• Coordinate with creators and affiliates on TikTok Shop video content, sample
• requests, and posting schedules.
• Assist with product listing content (images, titles, descriptions) and promotional
• content for campaigns and mega sale events.
• Track top-performing videos, creators, and SKUs, and identify content that can be
• scaled through GMV Max and paid amplification.
• Help organize and repurpose high-performing content across TikTok Shop, social,
• and other marketplace channels.

Social Media Operations (25%)

• Support day-to-day posting and community management across TikTok, Instagram,
• and Facebook.
• Draft captions and copy using AI tools, following brand voice and guidelines.
• Help build and update multi-platform content calendars.
• Monitor platform trends, viral formats, and competitor content, and share insights
• with the team.
• Assist with paid social campaign setup and spend and performance tracking across
• Meta and TikTok.

Performance Reporting (10%)

• Pull data from social account backends, Google Analytics, and Power BI to support
• weekly and monthly reports.
• Track KPIs including followers, engagement rate, impressions, GMV, top creators,
• and seeding output.
• Summarize key trends and learnings to help inform content and channel strategy.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field
• (recent graduates welcome).
• 0–2 years of experience; internships in social media, eCommerce, influencer
• marketing, or content creation are a plus.
• Active TikTok and Instagram user with a strong understanding of social trends and
• creator culture.
• Interest in beauty, personal care, or consumer products.
• Detail-oriented and organized, with the ability to manage multiple tasks and
• deadlines.
• Basic proficiency in Excel/Google Sheets; familiarity with Canva, CapCut, or Adobe
• tools is a plus.
• Strong written and verbal communication skills; Korean proficiency is a plus.

Benefits

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Premium Medical Insurance Coverage

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401(k) Savings Plan

-

Paid Time Off (PTO) based on seniority

-

Paid Holidays

Additional Workplace Offerings (subject to change or eligibility.)

-

Annual Bonus Plan

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Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room

-

Summer Fridays

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Complimentary Gourmet Breakfast, Lunch, and Dinner

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Relocation Support for New Hires

-

Work Anniversary Recognitions

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Congratulatory & Condolence Gifts

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Employee Referral Bonus Program

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License/Certification Reimbursements

-

Corporate Employee Discounts

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Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card

-

Commuter Support (Shuttle Bus Program and EZPass Support)

-

Vehicle Perks

Qualification(s):

Education(s):

Bachelor of Arts (B.A): Marketing

Work Experience:

Experience Range II: 2 - 4 years of relevant experience or industry exposure in a related field

Skill(s):

E-Commerce

Language(s):

English

Certification(s):

Not Applicable

The anticipated compensation range is

21.50 - 39.75 USD Hourly

Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.