Associate Sales Process Specialist
# Associate Sales Process Specialist **UL International Limited** · Hong Kong · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role About the role This role serves as a key liaison between customers, account managers, engineers, and internal teams to ensure an excellent customer experience throughout the sales lifecycle. You will support sales and customer service operations by responding to customer inquiries, coordinating pre-sales and post-sales activities, and providing administrative support to the sales team. Key responsibilities Respond to customer inquiries via phone, email, and other communication channels, providing timely and professional support Coordinate pre-sales and post-sales activities to ensure customers meet certification requirements and project timelines Prepare and issue quotations using standardized pricing tools and established procedures Follow up on quotations and assist in converting opportunities into customer orders Process quotations into sales orders accurately within ERP systems Provide administrative support to Account Managers, Sales Executives (SEs), and Inside Sales Executives (ISEs) Connect customers with appropriate internal resources, including Account Managers, engineers, technical specialists, and delivery teams Maintain customer records and track account histories within CRM and internal systems Generate reports and provide account-related data to support business development activities and customer engagement strategies Collaborate with cross-functional teams to resolve customer issues and ensure clear communication throughout the customer journey About you Associate Degree, Diploma, or above 1-3 years of relevant working experience (fresh graduates are welcome to apply) Good understanding of business operations and sales support processes Strong administrative, organizational, and time management skills Experience handling customer inquiries and coordinating with multiple stakeholders Familiarity with CRM systems, ERP platforms, and internal business applications is preferred Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook Ability to manage data accurately and maintain customer records Strong communication and interpersonal skills with a customer-oriented mindset Ability to work effectively both independently and as part of a team About us UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world. At UL Solutions, we help build a better future — one where everyone benefits. Personal data collected will be used for recruitment purposes only. Full-time
Наблюдалась 2026-09-21, впервые 2026-09-18, источник — Indeed.