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Associate Manager, Procurement Operations

J.M. SmuckerOrrville, OH

Your opportunity as the Associate Manager, Procurement Operations

This individual will be responsible for ensuring reliable day-to-day operations and driving improvements to direct material Procurement processes, systems, data, and reporting. Responsibilities include issue escalations, leading departmental iniatives, and representing Procurement as a subject matter expert. This role is highly cross functional, and will partner closely with IS, Plant Operations, Supply Planning, Contract Manufacturing, Warehousing, Transportation, and Accounts Payable.

Location: Orrville, OH Corporate Offices

Work Arrangements: Hybrid – onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business needs requires.

In this role you will:

  • Act as point of escalation for direct material Procurement system, process, data, and operational issues
  • Evaluate the business impact and criticality of issues, coordinate resolution, and recommend next steps
  • Act as a liaison between our IS team and business users when technical resources are required
  • Lead department and cross-functional projects and initiatives from planning through implementation into ongoing support
  • Work with stakeholders to translate business needs into clearly defined requirements for technical team
  • Assist in basic configurations, monitoring, and validating of integrations and automated workflows
  • Acts as point of contact and subject matter expert to provide knowledgeable recommendations and advice to cross-functional partners
  • Help to identify improvement opportunities that exist in our current core processes/systems. Work to develop practical solution options and implement the identified improvements
  • Coordinate and run business testing for system upgrades and enhancements
  • Develop and deliver training, documentation, communications and readiness for process and system changes
  • Support the development and enhancements of reporting and analytics using various platforms such as Excel, Spotfire, and Tableau
  • Act as point of contact to facilitate the setup and onboarding of new copackers
  • Build team capability through coaching, knowledge sharing, and mentoring of Analysts, Senior Analysts

What we are looking for:

Minimum Requirements:

  • Bachelor’s degree
  • Minimum of 5 years of purchase-to-pay, supply chain, or relevant shared services experience
  • Ability to learn and thoroughly understand complex business processes, systems, and data
  • Project experience leading or contributing to end-to-end projects, including planning, execution, delivery, and hyper-care
  • Ability to critically/analytically think and problem solve with urgency and accuracy
  • Experience in Spotfire/Tableau or other data visualization tools

Additional skills and experience that we think would make someone successful in this role:

  • Strong organizational and attention-to-detail skills
  • Experience working with various supply chain processes
  • Strong communication and interpersonal skills with customer focus
  • Ability to handle multiple tasks across various functions and prioritize
  • Proficiency in ERP/purchasing systems (Oracle, SAP, etc.)
  • Self-motivated; Self-directed work style demonstrating ability to implement

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs , and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Stay connected with us on LinkedIn®

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