Associate Business Group Director

Job Description

Responsibility: Sustainable growth, profitability, client health, and leadership of the assigned business group.

Imperative : Own the portfolio business.

Key Results Areas

• Client Leadership: Build trust, influence decisions and create long-term partnership value with clients.
• Own client relationships across the portfolio of assigned accounts; understand their needs, both stated & unstated, manage expectations, and cultivate long-term strategic partnerships beyond service delivery.
• Manage portfolio-level risk and opportunity; anticipate needs, own decisions, and lead outcomes.
• Shape the agency’s perception among key clients.
• Business Leadership: Create sustainable growth within the portfolio of assigned accounts by balancing ambition and discipline.
• Own portfolio profitability and growth; understand the agency business model, financial principles, and the ability to identify, pursue, and manage ambition & revenue opportunities while ensuring profitability, sustainable growth, and client value.
• Make the hard calls on clients, pricing, and priorities to drive sustainable business results across the portfolio.
• Product Leadership: Delivery work that works, and travels.
• Set strategic & creative ambition across the portfolio of assigned accounts; think beyond the brief, frame long-term direction, and align output with business objectives.
• Understand, evaluate, and constructively challenge the work, to recognize & advocate for effective, high-quality, and insight-led work that delivers tangible impact and measurable results.
• Ensure consistent delivery of Work that Works.
• People Leadership: Build teams that are high-performing, resilient, and future-ready.
• Shape culture and reinforce standards; lead and orchestrate cross-functional communication & collaboration that is seamless, psychologically safe, and focused on shared success.
• Build leadership bench and succession pipeline; build, motivate, and develop teams through coaching, setting standards, and fostering a positive culture.
• Operational Leadership: Create clarity, speed, and scale without burnout.
• Optimize structures and systems; establish robust operating systems and implement systems that ensure clarity, speed, and scalability.
• Optimize resource allocation and capacity; manage projects efficiently.

Individual Development

• Growth Mindset & Adaptability: Willingness to learn continuously, embrace change, seek new challenges, and adjust strategies & approaches in response to shifting market, client, and business dynamics.

We are currently experiencing a high volume of applications. As a result, it may take some time before you receive an update regarding your application status. We appreciate your patience and understanding while our team completes the review process.