Assistant Vice President, Deposit Operations

Assistant Vice President, Deposit Operations

Put your deposit operations expertise to work in a hands-on leadership role where you can strengthen processes, support your team, and help shape how a community bank serves its customers. NOVON Consulting is partnering with a community bank to hire an Assistant Vice President, Deposit Operations in White Bear Lake, Minnesota.

You’ll partner with the VP Operations to lead daily deposit-processing activities, coach team members, improve workflows, and support Fiserv technology projects. If you bring 8+ years of progressively responsible bank operations experience and enjoy combining technical expertise with practical leadership, this role offers the opportunity to make a direct impact on operational accuracy, risk controls, and the customer experience.

Location: White Bear Lake, MN — onsite Base salary: Starting at $80,000, based on experience and qualifications. (Candidates whose experience, education, or qualifications exceed the minimum requirements are encouraged to apply)

The bank and the opportunity

The bank is an independent, locally owned community bank established in 1947. With a tradition of sound management and integrity, the bank provides customized personal and commercial banking services and reinvests in the neighborhoods it serves.

As AVP, Deposit Operations, you’ll be a department subject matter expert and a hands-on resource for complex processing questions, escalations, and day-to-day coverage. Working alongside the VP Operations, you’ll help keep operations accurate, efficient, and compliant while supporting technology improvements and a consistent approach to risk management.

What you’ll do

· Use your deposit operations expertise to improve processing accuracy, efficiency, and service quality.

· Help the VP Operations plan and direct department work, coach team members, evaluate operations, and resolve complaints and problems.

· Partner with the VP Operations on Fiserv technology implementations, projects, and deposit operations initiatives.

· Review, recommend, and implement improvements that strengthen controls, clarify procedures, and enhance the experience for internal and external customers.

· Improve daily workflows and maintain documented procedures, digital filing practices, and retention standards.

· Help prevent and reduce losses through the bank’s digital payment channels, escalating issues and coordinating risk responses when needed.

· Provide hands-on processing and problem resolution across ACH, wires, debit/ATM cards, checks, exception items, account and item holds, remote and mobile deposits, digital payments, and servicing for checking (DDA), savings (SAV), and certificate of deposit (CD) accounts.

· Work with deposit operations specialists on exception item management (EIM), including stop payments and non-posted items; CD renewal amendments; garnishments and levies; annual unclaimed property filings; ACH and check fraud; and general ledger reconciliations.

· Develop ACH and check fraud claim procedures informed by Accredited ACH Professional (AAP) and National Check Professional (NCP) certification knowledge.

· Support regulatory and compliance changes, enforce bank policies and risk mitigation practices, and help ensure processes meet applicable banking laws, rules, and regulations.

This role is based onsite at the White Bear Lake location; it is not a remote position. AAP and NCP certifications are requested and preferred.

What you’ll bring

· Professional knowledge generally gained through an associate’s and/or bachelor’s degree.

· 8+ years of bank operations and retail banking experience with progressively increasing responsibility.

· Knowledge of ECCHO Rules for check education and compliance.

· Strong working knowledge of ACH, wires, check processing, exception item processing, debit cards/ATMs, digital payments, deposit account servicing, and general ledger reconciliation.

· Experience with a core banking system; Fiserv Premier experience is preferred.

· Experience handling Regulation E (Reg E) disputes and fraud cases.

· Working knowledge of Microsoft Outlook, Word, and Excel.

· Bank audit and examination experience is beneficial.

How you’ll work

· Bring a positive approach, a strong work ethic, and high standards of service and professionalism when working with colleagues, vendors, and leaders across the bank.

· Use sound judgment and strong problem-solving skills to prioritize tasks, manage multiple projects, and make effective use of your time.

· Learn new systems quickly and adapt to evolving banking technology.

· Lead with clear, tactful communication and collaborate effectively across departments and with executives.

Compensation Base pay starts at $80,000. This starting amount is a good-faith, reasonable estimate of the minimum possible base compensation at the time of posting. Candidates whose experience, education, or qualifications exceed the minimum requirements are encouraged to apply; additional qualifications may inform the final salary range. Final compensation is determined case by case and considers years and depth of experience, seniority, merit, education, training, and other relevant business factors.

Ready to bring your expertise to a community bank? Apply to share your background in deposit operations, team leadership, and process improvement. We welcome applications from experienced banking professionals who are ready to take a hands-on role in strengthening community bank operations.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person