Assistant to the Operations Manager - Female

Location: Sharjah, UAE Industry: Healthcare / Medical Centre Salary: AED 3,000–3,500 per month Gender: Female Experience: Minimum 3 years of experience in the healthcare sector in the UAE

Job Description

We are looking for a highly organised, proactive, and detail-oriented female Operations Assistant to support the Operations Manager in the daily operations of our women's healthcare centre. The ideal candidate should have at least 3 years of healthcare experience in the UAE, with strong administrative, coordination, reporting, and communication skills.

Key Responsibilities

• Assist the Operations Manager with daily operational tasks and administrative duties.
• Prepare, update, and maintain daily, weekly, and monthly operational reports.
• Coordinate staff schedules, duty rosters, attendance, leave records, and shift arrangements.
• Monitor daily clinic operations to ensure smooth workflow and efficient coordination between departments.
• Follow up with reception, customer service, nursing, and other relevant teams to ensure tasks are completed on time.
• Track operational KPIs, patient flow, appointment schedules, and staff performance indicators.
• Prepare meeting agendas, record minutes, and follow up on assigned action items.
• Maintain organised records, internal documents, reports, and operational checklists.
• Assist in implementing clinic policies, procedures, and service-quality standards.
• Coordinate internal communications and escalate operational issues to the Operations Manager when necessary.
• Support the monitoring of patient feedback, complaints, and service issues, ensuring timely follow-up.
• Assist with inventory monitoring, supply requests, and coordination with relevant departments.
• Handle confidential information professionally and maintain patient privacy.
• Perform other administrative and operational duties as assigned by the Operations Manager.

Requirements

• Female candidate.
• Minimum 3 years of experience in the healthcare sector in the UAE .
• Previous experience in a medical centre, clinic, or hospital is required.
• Strong organisational, multitasking, and problem-solving skills.
• Good command of English; Arabic is an advantage.
• Proficiency in Microsoft Excel, Word, Outlook, and reporting tools.
• Strong communication and coordination skills.
• Ability to work under pressure, prioritise tasks, and meet deadlines.
• High attention to detail, professionalism, and discretion.
• Candidates currently residing in the UAE are preferred.

Pay: AED3,000.00 - AED3,500.00 per month

Experience:

• Healthcare in UAE: 3 years (Required)

Work Location: In person