Assistant Surveyor - Complex Cases

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Role Informa on

Job Title Assistant Surveyor

Team Complex cases

Location (supported by Hybrid Working) London

Full Time or Part Time Full Time

Company Overview

Ardent is the UK’s leading provider of land, consent management and stakeholder engagement services

to support major infrastructure and regeneration projects from concept to delivery.

We are Project Managers, Chartered Surveyors, Engagement specialists and Land Referencers, based in

London, Birmingham, Warrington, Leeds, Glasgow and Dublin and supporting projects throughout the

UK and Ireland.

Established in 1992, we are a high-growth business with a client portfolio that includes some of the

biggest players across our four core sectors of transport, renewables, utilities and regeneration.

We are passionate about delivering life-improving change for communities and future generations and

we are proud to play a key role in facilitating and delivering the UK and Ireland’s net zero and growth

agendas, improving connectivity, enabling the repurposing of high streets and town centres and

delivering new homes.

We are problem-solvers that are outcome focused working collaboratively with our clients to provide

strategic advice and services that identify and mitigate risks, deliver efficiencies, delivering buildable

consents and then implementing those consents to positively change people’s lives and the world that

we live in.

Role Purpose

Ardent is seeking an Assistant Surveyor to work within our Complex Cases Team (“CCT”). The role will

involve providing support to Ardent’s leading compensation experts, assisting with a wide range of

technically complex compensation work across the regeneration, transport, utilities and renewables

sectors.

The Complex Cases Team represents both project promotors and affected landowners. The successful

candidate will therefore experience project delivery from a variety of perspectives, enabling them to

develop a fully rounded understanding of the issues that surround complex land acquisition and the

compulsory purchase process.

The CCT is regularly involved in compensation litigation, and the successful applicant will be expected to

develop a detailed knowledge of court and tribunal processes, as well as the role of an expert witness.

This role will provide the opportunity to fast-track a detailed understanding of statutory valuations and

compulsory purchase compensation, working with the most experienced, solicitors, barristers and

property professionals operating in the field.

The successful candidate will be expected to work towards becoming a chartered surveyor and registered

valuer. Full support will be provided to help achieve this.

Values Alignment & Shared Commitment

The Assistant Surveyor will be an ambassador of the Ardent values, promoting a culture of integrity,

collaboration and excellence, inspiring a commitment to inclusivity, change and innovation.

Ardent Values

 Thirst for knowledge - We embrace every opportunity to learn, grow and continuously improve.

This role is for someone who is “intellectually curious” and willing to test their ability to learn.

 Own it - We do what we say we will do. We own our individual actions, are accountable for them,

and take pride in adding value

 Be the difference - Focus energy to make things happen. Go beyond process. Stand up, Stand out

 Enjoy the journey - Have fun, be engaged and be proud to be Ardent

 Adapt - We drive change and innovation to deliver growth and new opportunities in an ever-

changing world

Key Accountabilities, Responsibilities & Outcomes

Accountabilities and / or Responsibilities Outcome

Case Work Delivery – assist in the delivery of Exceed client expectations and maximise team/expert

case work tasks, ensuring timely case work performance.

delivery and results.

Communication - Liaising with clients, lawyers, Strengthen client team relationships and develop

other property professionals (both those “trusted advisor” status. Develop and improve

acting for our clients and other parties). relationships with other stakeholders and their

advisors, including those with whom our clients may

be in dispute.

Project/case hygiene – support the CCT with Help to exceed the CCT’s forecasted commercial

the achieve its financial objectives and ensure performance and support team members in efforts to

timesheets and expenses are accurate and meet businesses WIP and debtors KPIs.

submitted on time.

Technical Knowledge – Develop a fast-tracked Supporting CCT case workers in providing industry

understanding of property valuation and leading compensation advice.

compulsory purchase compensation. Develop

a forensic approach to interpreting

compensation legislation and case law and the

assessment of compensation.

Land Services Support – Becoming a first port Increase Land Services compensation knowledge base

of call for colleagues in Land Services in terms and performance by passing on experience and advice

of providing basic compensation advice or and enabling access to other CCT members.

directing queries to other CCT members.

Thought Leadership Support – Assisting CCT Providing assistance with external marketing to

members with external thought-leadership ensure the continued development of CCT as an

assignments, including public speaking industry leading source of compulsory purchase

opportunities and the publication of articles. compensation expertise.

Growth – Business development and cross- Support with the wider growth of the business,

selling. expanding instructions by exceeding client

expectations.

Key Competencies, Skills & Experience

Competency, Skills & Experience Outcome

Ability to build effective working Enhanced teamwork, leading to more aligned decision-

relationships with clients and other making, increased efficiency, and improved team

stakeholders, both internally and externally. collaboration.

Basic property market and compensation Able to give and support the provision of advice to

discipline knowledge, including awareness of clients. Improving client delight scores and the

law, policy and upcoming potential changes. potential for repeat business.

Basic knowledge of DCOs and CPO/CA Exceed client expectations by providing effective

processes, compensation framework, support CCT members.

stakeholder engagement and negotiation.

Ready to take on responsibility and work Efficient and cost-effective delivery of case work.

independently when needed

Excellent interpersonal skills and ability to Clear and concise communication to team members,

communicate effectively verbally and in clients, project teams and other parties.

writing to a variety of audiences.

Attention to detail Accurate and effective completion of tasks achieving

client delight

Can reach independent views based on Development of negotiation skills and the traits

evidence and is prepared to debate and necessary to facilitate an entrance to expert witness

defend those views. However, also a work

willingness to constructively amend opinions

when evidence suggests this is justified.

Ideally, minimum 1-year PQE Enabling the provision of immediate support to CCT.

What we offer

We are a purpose, and values led business with a strong focus on personal growth and opportunities to

contribute to impactful infrastructure and regeneration projects across the UK and Ireland, living our

purpose in delivering life improving change for communities and future generations.

We promote a supportive and collaborative culture, where our people are empowered through coaching,

hybrid working, and a healthy work-life balance. Our commitment to professional development is clear,

from supporting early-career professionals to enabling progression through professional qualifications

and continuous learning, living our Thirst for Knowledge value. We provide purposeful work, which

includes our contributions to the UK’s net zero agenda and community regeneration, and seek people

who value the opportunity to solve complex challenges in a culture that thrives on innovation.

We’re a fast-growing business with a culture centered on learning, innovation, and opportunity. Through

our company-wide coaching programme, we empower our people with faster, personalised career

development, a deeper connection to our culture and values, and greater ownership of their progression.

We’re looking for curious, ambitious individuals who thrive in a dynamic, purpose-driven environment,

where learning, openness, trust, and collaboration are at the heart of everything we do. We also know

the importance of enjoying the journey, which is why we value social connection and having fun along the

way.

We offer a comprehensive benefits package designed to support the health and wellbeing, engagement,

and work-life balance of our team. From day one, our people have access to hybrid working, 25 days of

annual leave (with options to buy or carry over), enhanced maternity and paternity pay, and a company

pension scheme.

We provide Benenden Health Care, offering mental health support, 24/7 GP services, physiotherapy,

optical and dental cover, and personal accident protection (depending on level). Additional benefits

include the Cycle to Work scheme, electric car leasing, recognition awards, long service leave, and a

discretionary annual bonus scheme, all designed to ensure our people feel valued and supported.

We’re proud to be an equal opportunities employer, and we’re passionate about creating a workplace

where you’re empowered to bring your authentic self to work every day.

We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from

all backgrounds and actively encourage applications from underrepresented groups.

If you’re ready to grow with a business that’s scaling rapidly and making a real impact, you’re in the right

place!

To apply or learn more about this opportunity, please submit your CV to recruitment@ardent-

management.com