Assistant Store Manager - (Full Time) - Malibu
- Malibu Retail Store
- Montecito Retail Store
Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.
Role and Responsibilities:
- Assist the store manager in all areas of daily business operations: coordinating, monitoring and reporting on daily operations
- Assist with recruitment, training and supervising employees
- Maximize sales and provide friendly and welcoming customer service
- Communicate effectively with customers to determine their needs
- Assist with managing employee schedules
- Build relationships with clients and maintain an updated client book
- Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
- Resolving customer complaints and concerns in a timely manner
- Ensures store policies and procedure are followed
- Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
- Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
- Participate in store events
- Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
- Communicate effectively through sharing feedback with management and writing daily business recaps
- Secure company assets through loss prevention in compliance with company policies and guidelines
Qualifications and Requirements:
- Minimum of 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred
- Previous retail management experience
- Experience managing a team
- Can-do attitude and commitment to providing excellent customer service
- Strong leadership and people management skills
- Willingness and availability to work during peak business periods - weekends, holidays, etc
- Demonstrate strong written and verbal communication skills
- Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
- Comfortable working in a team environment
- Must be able to lift and move heavy objects (20 pounds or more) from time to time as required
The hourly rate for this position is $28–$30 per hour. The base salary is determined by experience, education, skills, and location.
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