Assistant Restaurant Manager

Job Title : Assistant Restaurant Manager (Restaurant In-Charge)

Company: Mander Restaurant & Cafe L.L.C. (Franchise of MAXZI - The Good Food Shop)

Location: Dubai, United Arab Emirates

Workplace Type: On-site

Employment Type: Full-time

Salary: AED 7,000 - AED 9,000 per month (depending on experience)

Seniority Level: Mid-Senior level

About the Company

Mander Restaurant & Cafe L.L.C. proudly operates as a franchise for Maxzi - The Good Food Shop in the UAE. Renowned for quality ingredients and an exceptional dining atmosphere, our brand is strictly built on robust Standard Operating Procedures (SOPs) and a deeply rooted commitment to a proven customer experience. We are looking for a dynamic, hands-on Assistant Restaurant Manager to serve as our day-to-day Restaurant In-charge and uphold these high standards.

Job Summary

As the Assistant Restaurant Manager / Restaurant In-charge, you will take full ownership of daily floor operations. Your primary focus will be ensuring that the team executes Maxzi’s operational SOPs flawlessly, maintaining peak service quality, and driving frontline guest satisfaction. You will bridge the gap between management and floor staff, leading by example with a highly organized, customer-first approach.

Key Responsibilities

• Daily Operational Control: Act as the primary shift in-charge, managing floor setup, daily opening/closing checklists, and overall restaurant presentation.
• SOP Execution & Compliance: Strictly enforce brand Standard Operating Procedures across both front-of-house (FOH) and back-of-house (BOH) teams to maintain consistency in food quality, presentation, and hygiene.
• Guest Experience Champion: Oversee customer service delivery on the floor, proactively engaging with guests, handling feedback professionally, and protecting our proven brand experience.
• Team Supervision & Coaching: Supervise, schedule, and mentor service staff. Conduct daily pre-shift briefings to align the team on targets, special items, and operational focus areas.
• Inventory & Quality Auditing: Assist in managing stock levels, minimizing wastage, and verifying that incoming deliveries meet brand guidelines.
• Financial Accountability: Monitor daily sales targets, manage point-of-sale (POS) systems, handle cash reconciliation accurately, and report daily operational metrics to upper management.

Requirements & Qualifications

• Experience: 5+ years of progressive experience in restaurant operations within the UAE hospitality sector, with at least 2–3 years in a supervisory or In-charge role.
• Brand Compliance Mindset: Proven track record of working within structured franchise models or systems driven by strict operational SOPs.
• Schedule Flexibility: Must be flexible and fully available to work on weekends and public holidays as required by peak restaurant operations.
• Leadership & Drive: Strong floor presence with excellent problem-solving abilities and the capability to lead under high-volume pressure.
• Communication: Exceptional verbal and written English communication skills; ability to interact confidently with a diverse workforce and upscale clientele.
• Technical Skills: Proficiency with modern restaurant POS systems, stock management software, and MS Office (Excel/Word).
• Location: Must be residing in or willing to commute daily to our designated site in Dubai, UAE.