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Assistant Outlet Manager – Wild Wadi

JumeirahUnited Arab Emirates

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About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Wild Wadi Wild Wadi Waterpark is a flagship family destination located in Madinat Jumeirah, next to Jumeirah Beach Hotel and Jumeirah Burj Al Arab. Since opening in 1999, the waterpark’s popularity has captured the hearts and excitement of children and adults alike. Guests can enjoy adventurous rides from high-speed slides to gentle lazy rivers, and private VIP cabanas for sun-soaked relaxation. Wild Wadi offers something for everyone. About the Job An exciting opportunity has arisen for an Assistant Outlet Manager to join Wild Wadi Waterpark .The main duties and responsibilities of this role include:

  • Lead the day-to-day operations of the outlet, ensuring exceptional service delivery and adherence to brand standards.
  • Create memorable dining experiences by engaging with guests and personalising service based on guest preferences and feedback.
  • Drive outlet performance through effective team leadership, motivation, and regular training that enhances service and product knowledge.
  • Collaborate on strategic initiatives to grow market share and optimise revenue while maintaining cost efficiency.
  • Manage inventory, supply requisitions, and cashiering functions to ensure smooth and profitable operations.
  • Proactively resolve guest concerns and service escalations, turning challenges into opportunities for guest satisfaction.

About You The ideal candidate for this position will have the following experience and qualifications:

  • At least 2 years of experience in a similar role within a five-star international environment .
  • A Bachelor’s degree in Hospitality Management and HACCP/PIC certification.
  • Strong knowledge of food and beverage operations, hygiene requirements, financial concepts and operational procedures, with a high level of computer literacy.
  • Strong leadership, problem-solving, communication and interpersonal skills, with the ability to lead teams effectively in a fast-paced, high-volume and culturally diverse environment.
  • Very good command of spoken and written English. Previous experience in Dubai or the Middle East, including pre-opening or setting up relevant F&B systems and structures, would be advantageous.

About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:

  • Supportive and inclusive work environment
  • Access to Learning & Development programmes and clear career pathways
  • Opportunities for internal mobility within our global network
  • Colleague discounts on food, beverage, and hotel stays worldwide
  • Comprehensive healthcare and life insurance coverage
  • Paid annual leave entitlement
  • Performance-based incentives tailored to your role
  • Competitive tax-free salary paid in UAE Dirhams (AED)

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