Assistant Operations Manager
Assists the Operations Manager in overseeing daily brokerage operational workflows, managing insurance carrier/partner relations, driving policy issuance speed, and supervising the account management and customer service teams. Key Responsibilities: Lead day-to-day brokerage workflows, including quotation turnarounds, policy endorsements, renewals, and client endorsement processing. Maintain strong operational relationships with partner insurance carriers (non-life, motorcar, fire, marine, health, CAR/bonds) to ensure fast SLA compliance on policy placements and commission schedules. Oversee client support channels, handle high-profile client escalations, and track annual policy renewal rates across corporate and retail portfolios. Directly supervise Officers, setting KPI benchmarks for quotation response times, and issue resolution. Key Qualifications: Bachelor’s degree in Business, Finance, Marketing, or Insurance Management. 3–5 years of operational experience in an insurance brokerage, insurance agency, or non-life insurance company, with at least 1–2 years in a supervisory role. Strong familiarity with non-life insurance products (Motorcar, Fire, Property, HMO, Construction All Risk) and Insurance Commission (IC) regulations. Pay: Php30,000.00 - Php70,000.00 per month Benefits: Additional leave Company events Health insurance Opportunities for promotion Pay raise Promotion to permanent employee Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-04, источник — Indeed.