Assistant Operations Manager

The Assistant Operations Manager runs housekeeping and on-site operations for an area of unit's day to day, leading the Housekeeping Supervisors so each guest arrives to a clean, ready home.

Key responsibilities:

• Area operations - Make sure every check-in, check-out and clean in the area happens on time and to standard, using Breezeway.
• Supervisors - Plan the Housekeeping Supervisors' daily routes, check their work, coach them, and give input to their appraisals.
• Cleaning vendors - Check the outsourced cleaning teams' quality and report vendor problems to the Operations Manager.
• Guest issues - Resolve on-site guest problems the same day, and escalate anything that cannot be solved to the Operations Manager.
• Maintenance - Log maintenance needs with photos and follow technician jobs in the area to closure.
• New units - Arrange new-unit inspections by trained supervisors with the checklist, and pass the results to the Operations Manager for sign-off.
• Stock and reporting - Keep linen and amenity stock right through the Operations Coordinator, and send the pre-meeting prep sheet every Monday morning.

Requirements:

• 7-10 years in housekeeping or operations in holiday homes, serviced apartments or hotels in Dubai, with at least 2 leading a team.
• Knows housekeeping and maintenance standards; uses Breezeway, Hostaway or similar.
• Hands-on and calm under pressure.
• Fluency in English is required;other languages are a plus.
• UAE driving licence.

Pay: AED5,000.00 - AED6,000.00 per month

Application Question(s):

• Looking for immediate joiners

License/Certification:

• UAE (Required)

Work Location: In person