Assistant Operations Manager
This role aims to drive the delivery of quality customer service to all clients & members, unsurpassed in the hospitality industry. You will manage and oversee your Front Desk colleagues and have overall responsibility for all operational matters in your Centre(s), demonstrating a high level of collaboration with other department team members. As a Operations Manager, you will monitor all daily operations, ensuring service standards, best practices and in turn client demands are always being met. You will guide and instruct all teammates on the handling of these clients as well as all operational matters, using your experience to highlight and implement best practice. Working with your City leadership, you will be responsible for developing your team and individuals within, to be equipped and skilled to take on all responsibilities requested of them. Responsibilities: Manage all daily operations for your location(s), including centre opening and closing, all operational activities, and the facilitation of Member activity. Manage self and teams to engage with Members to build personal and team profiles, understanding who they are, what they do, what they like or dislike. Manage the maintenance of our Centre's facilities, decorations and furniture, addressing cleaning, repairs and areas of improvements. At a Centre level, manage the team to ensure your location's contribution to the achievement of business performance metrics in your city. Manage your own contributions and deliverables, professionalism and proactivity, learnings and improvements. Requirements: Good command of written and spoken English and local language 3-5 years customer service and managerial experience in hotel, retail or client centric environments is preferred The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets. The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed. Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.
Наблюдалась 2026-09-15, впервые 2026-09-08, источник — Indeed.