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Assistant Manager, Order Management

MGA Entertainment (H.K.) Ltd · Hong Kong

Key Responsibilities Manage end-to-end order processing and execution for global customers. Ensure timely and accurate order entry, fulfillment coordination, invoicing, and issue resolution. Review and validate customer orders, pricing, and commercial terms. Coordinate closely with Sales, Supply Chain, Production Planning, QA, Finance, Logistics, and overseas teams. Support customer communication and maintain a high level of service responsiveness. Handle escalations, resolve complex operational issues, and drive continuous process improvements. Provide operational support for Latin America markets through Spanish-language communication. Travel to China when required to support business initiatives and cross-border project coordination. Support leadership coverage, knowledge transfer, succession planning, and team development initiatives. Monitor order performance, compliance, and operational KPIs. Requirements Form 7 / DSE or above, degree holder preferred. Minimum 8 years of solid experience in toys industry. Strong understanding of end-to-end order management processes. Fluent in English, Cantonese and Mandarin (both written and verbal communication). Spanish is an advantage. Proficient in MS Excel & Word is a must. Strong stakeholder management and cross-functional coordination skills. Ability to work independently while managing multiple priorities in a fast-paced environment. Excellent problem-solving, communication, and organizational skills. Willingness and flexibility to travel to China as business needs require. Interested parties with relevant experience, please send detailed resume and expected salary to HR Department, MGA Entertainment (H.K.) Ltd. , Suite 301, Chinachem Golden Plaza, 77 Mody Road, Tsimshatsui East, Kowloon, Kowloon or via email. (All information collected is used for recruitment purpose only) Full-time

Наблюдалась 2026-09-14, впервые 2026-09-08, источник — Indeed.

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