Assistant Manager
# Assistant Manager **GuardBox Storage** · Leander, TX 78641 · `On-site` 🕒 **Статус:** *Опубликовано: 11 дней назад* · *Источник: Indeed* --- ### About the Role Do you enjoy working with customers but want more responsibility? Are you looking for a challenging job where you make the difference? We are seeking qualified Property Managers to join our team and help run our multi-million dollar properties. If you are self motivated, and have experience in any of the following, we want to talk to you! - Storage management - Retail sales experience - Customer service experience Duties/Responsibilities Job Knowledge and Duties · Perform daily functions of running the self storage facility in accordance with company standards · Complete daily walk thru including lock checks and cleaning units as needed · Make daily bank deposits and ensure accuracy of deposit information · Be familiar with the Texas Chapter 59 Lien Laws (Refer to TSSA "Goldbook") · Be familiar with self storage unit leases, vehicle and boat/RV lease processes Professional Image · Keep office clean and organized, free of any clutter, pets and odors Repair and Maintenance · Perform light repair and maintenance duties, including: · Cleaning out units · Wiping down doors · Pickup up trash · Cleaning Hallways, office and bathrooms · Change HVAC filters as required · Grease door springs on roll-up doors · Oil gate chain as needed · Report via work order any areas outside manager expertise · Oversee contractors and third party vendors work Administrative & Legal · Maintain accurate records for each customer including lease, addendums, correspondence · Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company · Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines · Keep post auction paperwork labeled and filed · Use computers as designated for business use only · Be proficient at Sitelink self storage management software Collections · Perform required communications in accordance with company standards · Make collection calls and send reminder notices per company standards · Send uncollected balances to approved collection agency Sales · Meet or exceed net rental goal each month · Follow up on all internet, e-mail or call center leads, maintaining a 60% conversion ratio from lead to rental · Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions, discounts and waived late fees · Ensure phones are answered in a professional manner · Show a storage unit to every walk-in customer Customer Service · Provide greater than expected customer service including: · Being polite and respectful, listening to customers needs · Stand when anyone enters the office · Escalate customer concerns as necessary, following up with customer · Make collection calls and send reminder notices per company standards · Send uncollected balances to approved collection agency Marketing · Perform in-store and off-site grassroots marketing, visiting at least four businesses per week · Create and keep current a marketing log to track marketing activity · Effectively use company provided marketing materials to enhance marketing activities · Attend company approved or sponsored marketing events Requirements · 2 Years Minimum Microsoft Office Suite Knowledge preferred · Basic Computer Operating Skills · Solid working knowledge of Sitelink self storage property management software a plus · Retail Sales Experience a plus · Outstanding Customer Service Skills (In Person, Phone, E-Mail) · Highly Proficient Verbal/Written Communication Skills · Ability to Operate with little supervision · Positive Attitude/Highly Motivated · Work Effectively within a team · High Attention To Detail · Outstanding Organizational Skills · Ability to multi-task and prioritize · Ability to pass background checks · Must have a dependable vehicle, with proof of insurance (Required) · Must have a VALID Drivers License and proof of eligibility to work in the United States (Required) Job Type: Part-time Pay: $13.00 - $15.00 per hour Application Question(s): - How soon can you start? Education: - High school or equivalent (Preferred) Experience: - Customer service: 1 year (Preferred) - Self Storage: 1 year (Preferred) License/Certification: - Driver's License (Required) Work Location: In person
Наблюдалась 2026-10-20, впервые 2026-10-09, источник — Indeed.