Assistant Manager -After Sales & Service
# Assistant Manager -After Sales & Service **LGF Sysmac Private Limited** · Bangalore City, Bengaluru, Karnataka · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Essential Duties and Responsibilities: Service Operations – · Coordinate customer service calls and visit client locations(can be remote) to resolve complaints, scheduling installations, repairs, and preventative maintenance visits for machinery. · Ensure proper documentation of service activities, including detailed reports, spare parts used, and customer feedback. · Troubleshoot complex technical issues on machines. · Monitor service call response times, job completion timelines and customer satisfaction levels. Installation/Warranty/Post- Warranty/AMC Visits - · Installation and assessment of machinery. Spearhead the installation of new machines, ensuring proper set up, testing and customer training. · Conducting Warranty/Post-Warranty and AMC visits to the customer sites and completion within stipulated timelines · Coordinate with the sales team to understand customer requirements and ensure installations meet specifications. · Manage installation schedules. · Conduct quality checks on completed installations to ensure compliance with standards. Revenue Generation - · Generating machine leads within the South market. Generate revenue through new AMC’s/spare parts/warranty service/programming sold and installation percentage. · Working on multiple projects within a short period of time. Technical Support for Machines - · Working with detailed diagrams, plans and drawings; · Using specialist computer-aided design (CAD) software and other resources to design the systems required for the project. · Attending a range of project group and technical meetings. · Handle the queries of clients. Education and/or Work Experience or skills Requirements: Education required: B. Tech with 4- 7 years’ experience. CTC & Emoluments: 6-11 Lakh per annum Territory: Karnataka, Tamil Nadu & Kerala Skills required: · Strong understanding of mechanical and electrical principles related to industrial machinery. · Excellent problem-solving and troubleshooting abilities · Strong customer service skills and ability to build rapport with clients. · Excellent communication and interpersonal skills to effectively interact with customers and technicians · Ability to work independently and as part of a team, with minimum supervision · Valid driver's license and willingness to travel to customer sites as needed Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home Work Location: On the road
Наблюдалась 2026-09-17, впервые 2026-09-16, источник — Indeed.