Area Supervisor _ Cosmetics

Responsibilities

• Supervise and monitor the daily operations of multiple retail branches.
• Ensure branches comply with company policies, operational procedures, and brand standards.
• Monitor sales performance and ensure achievement of assigned targets.
• Conduct regular branch visits and operational inspections.
• Lead, coach, and motivate store managers and retail teams.
• Monitor staff attendance, scheduling, productivity, and performance.
• Identify operational issues and implement corrective actions.
• Ensure excellent customer service and handle escalated customer complaints.
• Coordinate with HR, Operations, Finance, and other departments to resolve operational matters.
• Prepare regular performance reports and provide operational updates to management.

Requirements

• Bachelor's degree in Business Administration or a related field is preferred.
• Minimum 3–5 years of experience in retail operations or multi-branch supervision.
• Previous experience supervising multiple retail stores or outlets.
• Strong leadership, communication, and problem-solving skills.
• Good knowledge of sales performance monitoring and retail KPIs.
• Ability to travel between branches across Kuwait.
• Proficiency in Microsoft Office and reporting tools.
• Transferrable residency in Kuwait.

Work Location: In person