Area Operations Manager

Job Title: Area Operations

ManagerLocation: Alabang City

Department: Operations

Reports To: Operations Head / CEO/COO/CFO

Employment Type: Full-time

Job Summary:

The Area Operations Manager is responsible for overseeing the daily operations across multiple locations within a defined geographic area. This role ensures consistent operational excellence, drives performance improvement, leads cross-functional teams, and supports company goals around customer satisfaction, productivity, and profitability.

Key Responsibilities:

• Oversee operations across sites/branches/stores within the assigned area.
• Lead, train, and support local managers and team members to achieve performance goals.
• Ensure compliance with company policies, health and safety regulations, and local laws.
• Monitor key performance indicators (KPIs) and implement improvement plans as needed.
• Manage budgets, forecasts, and cost control initiatives to maximize profitability.
• Coordinate with other departments (e.g., HR, Finance, Supply Chain) to support operational needs.
• Drive customer service standards and resolve escalated issues.
• Analyze operational data and report findings and recommendations to senior leadership.
• Support the rollout of new initiatives, products, or systems across locations.
• Conduct regular site visits and audits to ensure standard operating procedures are followed.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or related field (preferred).
• 5+ years of experience in operations management, with multi-site responsibility.
• Strong leadership and team management skills.
• Excellent organizational, analytical, and problem-solving abilities.
• Ability to work independently and handle multiple priorities.
• Proficient in Microsoft Office and operations-related software/tools.
• Willingness to travel frequently within the designated area and other necessary areas.
• Previous work experience in Thai and Chinese Cuisines will be given priority.

Key Competencies:

• Leadership and decision-making
• Strategic thinking
• Customer focus
• Communication and interpersonal skills
• Financial acumen
• Continuous improvement mindset

Job Type: Full-time

Pay: Php40,000.00 - Php42,000.00 per month

Work Location: In person