Area manager (KL)
The Area Manager is responsible for overseeing the performance, operations, and profitability of multiple fast food restaurant outlets within a specific geographic area. This role ensures that all outlets meet company standards for quality, service, cleanliness, staffing, and compliance. The Area Manager acts as a key link between the corporate office and outlet managers. MAIN RESPONSIBILITIES: -Oversee daily operations across all assigned restaurant outlets. -Ensure consistent implementation of company policies, procedures, and standards. -Conduct regular visits to outlets to monitor performance and compliance. 2. Leadership & Staff Management -Supervise and support Restaurant Managers in achieving outlet goals. -Monitor staffing levels, training, and performance of all team members. -Assist in recruiting, coaching, and developing management-level staff. -Provide motivation and leadership to build a strong team culture. 3. Sales & Financial Performance -Drive sales growth, cost control, and profitability across all outlets. -Analyze profit & loss statements, labour costs, food costs, and other KPIs. -Recommend and implement action plans to improve underperforming outlets. -Ensure effective budgeting and forecasting practices. 4. Quality Control & Customer Experience -Ensure high standards of food quality, customer service, and cleanliness. -Handle escalated customer issues or complaints at the area level. -Monitor health and safety compliance and manage audits. 5. Strategic Planning & Reporting -Develop and execute area-level strategies to meet business targets. -Prepare and present regular reports on area performance to senior management. -Work closely with marketing, HR, and supply chain teams to support operations. Requirements: •Minimum 3–5 years of managerial experience in the F&B or fastfood industry. •Proven experience managing multiple outlets or high-volume operations. •Strong leadership, problem-solving, and organizational skills. •Excellent communication and interpersonal abilities. •Willingness to travel frequently between outlets. Preferred Qualifications: •Diploma or Degree in Business Administration, Hospitality, or related field. •Familiarity with POS systems, inventory control, and workforce scheduling tools. •Knowledge of local labour laws and health regulations. Job Type: Full-time Pay: RM4,000.00 - RM4,500.00 per month Benefits: Maternity leave Opportunities for promotion Parental leave Professional development Ability to commute/relocate: Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Familiarity with POS systems, inventory control, and workforce scheduling tools ? Education: Diploma/Advanced Diploma (Preferred) Experience: managerial experience in the F&B or fastfood industry.: 3 years (Preferred) Language: English (Preferred) Work Location: In person
Наблюдалась 2026-09-14, впервые 2026-09-01, источник — Indeed.