Area Manager

Responsibilities:

• Oversee and manage 4 outlets simultaneously to ensure consistent operational excellence.
• Lead and oversee the performance of 4 outlets, ensuring operational consistency and alignment with company standards.
• Drive revenue growth, profitability, and cost efficiency through strong financial and operational management.
• Monitor key business metrics, including sales, labor costs, inventory, and operating expenses, and implement improvement plans when needed.
• Ensure excellent execution of daily operations, SOPs, and brand standards across all outlets.
• Maintain high standards of food quality, hygiene, health, and safety compliance.
• Recruit, coach, and develop Store Managers and outlet teams to foster a high-performing, accountable culture.
• Set clear performance targets and KPIs while providing structured feedback and performance management.
• Monitor customer satisfaction and resolve operational issues to deliver a consistent and exceptional guest experience.
• Analyze local market trends and competitive insights to drive continuous improvement and business innovation.
• Collaborate cross-functionally and provide performance insights and reports to support strategic business decisions.

Requirements:

• Diploma or Degree in Business, Management, Food & Beverage Management, or related field (Culinary/Food Service background is a plus).
• Minimum 3 years of experience as an Area Manager in F&B or restaurant operations.
• Proven experience managing multi-unit operations and leading store teams.
• Strong understanding of store P&L, budgeting, KPIs, and inventory systems.
• Solid knowledge of food hygiene and health & safety standards.
• Strong leadership, communication, delegation, and problem-solving skills.
• Analytical and capable of improving operational and financial performance.
• Proficient in MS Office, POS systems, and restaurant management software.
• Service-oriented with a strong guest-focused mindset.
• Willing to be placed according to the company's operational needs.