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Application Programmer

Workiy Inc. · Удалённо · United States

# Application Programmer **Workiy Inc.** · United States · `Remote` · `Contractor` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Application-Programmer]` `[Software-Developer]` `[Dynamics-365-Developer]` `[CRM-Developer]` `[Software-Engineer]` `[Applications-Programmer]` `[Application-Programming]` `[Applications-Programming]` `[Application-Developer]` `[Application-Software-Engineer]` `[Software-Application-Developer]` `[Software-Applications-Developer]` `[Developer]` --- ### About the Role This is a remote position. Project Description The client’s management modernization initiative focused on Microsoft Dynamics 365 CRM, customer portals, customer service, and AI-enabled engagement solutions . The developer will enhance and support existing Dynamics applications while implementing modern Microsoft AI capabilities such as Copilot Studio, Contact Center, IVR, conversational chat, and Document Intelligence . Key Responsibilities - Develop, enhance, and support Microsoft Dynamics 365 CRM applications. - Develop and maintain customer portals/customer-facing applications . - Design, code, test, troubleshoot, deploy, and support application enhancements. - Implement Dynamics 365 Customer Service and AI capabilities . - Work with Microsoft Copilot Studio, Contact Center, IVR, chat, and conversational AI . - Implement or integrate Document Intelligence/intelligent document processing . - Translate business requirements and user stories into technical solutions. - Work on multiple development tasks within Agile/Scrum sprints. - Collaborate with BAs, functional teams, QA, developers, and technical leadership. - Provide technical input on requirements, acceptance criteria, and test scenarios. - Troubleshoot production issues and provide application support. - Mentor developers and establish development best practices. - Maintain technical, system, and release documentation. - Identify opportunities for modernization, automation, and improved user experience. Work Environment - Work Location : Primarily remote, with occasional hybrid work as requested by the client. - On-Site Location : PBGC Headquarters, 445 12th Street SW, Washington, DC 20024. - Hours : Candidates must be available during 8:30 AM–5:30 PM Eastern Time operating hours. - Travel : No travel is required. - Security Requirement : Ability to obtain and maintain a Public Trust clearance. Requirements Mandatory Requirements - Strong hands-on Microsoft Dynamics CRM / Dynamics 365 development experience. - Experience developing/supporting Dynamics customer portals or comparable customer-facing applications . - Strong application development and troubleshooting skills. - Experience with Agile/Scrum development. - Ability to handle multiple user stories/tasks within a sprint. - Full SDLC experience: requirements → design → development → testing → deployment → production support . - Experience collaborating with BA, QA/testers, developers, functional teams, and technical leadership . - Strong analytical, troubleshooting, and communication skills. - Experience mentoring developers or contributing to technical standards. Preferred / Nice-to-Have - Microsoft Copilot Studio - Dynamics 365 Customer Service - Dynamics 365 Contact Center / Call Center - IVR - Conversational AI / customer chat - Microsoft Document Intelligence - Intelligent document processing - Dynamics 365 integrations with enterprise applications - Microsoft Azure/cloud modernization - AI-powered customer service implementations - Legacy application modernization - Federal government application experience Originally posted on Himalayas

Наблюдалась 2026-10-10, впервые 2026-10-10, источник — Himalayas (JSON API).

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