AI & OPS Specialist

Job Description: AI & Operations Specialist

Location: Remote

Employment Type: Full-Time

Experience Level: Mid-Level (3–4 years) Languages Required: Fluent English & Spanish (Bilingual) About the Role We are looking for a curious, tech-savvy, and process-driven AI & Operations Specialist to bridge the gap between cutting-edge Artificial Intelligence tools and scalable business operations. In this role, you will analyze business workflows, clean and structure operational data, and implement practical AI/automation solutions to solve complex operational challenges, optimize KPIs, and drive efficiency across our travel tech ecosystems. Key Responsibilities ● Process Optimization & AI Integration: Map out, evaluate, and optimize end-to-end business operations by integrating practical AI tools, automations, and data solutions. ● Data Organization & KPI Tracking: Structure, clean, and manage operational databases to establish clear metrics, dashboards, and KPI tracking systems for business performance. ● Technical Problem Solving: Leverage a background in Computer Science or Engineering to diagnose operational bottlenecks and build efficient, scalable fixes. ● Cross-Functional Alignment: Work closely with operations, sales, and management teams to understand workflow friction and turn operational needs into automated technical solutions. ● Continuous Innovation: Stay up-to-date with emerging generative AI, LLM applications, and process automation tools, constantly testing and prototyping new ways to improve internal productivity. 2420 NE Miami Gardens Dr, Suite 301, North Miami Beach, FL, 33180, United States ForestTravel.com | +1 (305) 932-5560 1 Requirements & Qualifications ● Experience: 3 to 4 years of hands-on experience in operations engineering, process optimization, applied AI implementation, or systems analysis. ● Education: Bachelor’s degree in Computer Science, Systems Engineering, Data Engineering, or a related technical discipline. ● AI & Data Skills: Demonstrated experience leveraging AI tools/LLMs, database querying, data structuring, and business analytics in a corporate or operational environment. ● Bilingual Proficiency: Professional fluency in both English and Spanish (written and verbal communication). Key Attributes & Mindset ● High Intellectual Curiosity: A natural desire to experiment with new technologies, tools, and methodologies. ● Analytical & Pragmatic: Strong focus on metrics, ROI, and real-world business impact rather than theoretical models. ● Proactive Ownership: A self-starter who takes initiative to identify friction points and resolve them independently. What We Offer ● 100% Remote Work with flexible regional hours. ● Collaborative, fast-paced, and innovation-driven company culture. ● Direct involvement in shaping the future of AI-driven travel operations. ● Competitive compensation aligned with experience.

Originally posted on Himalayas