AI Automation Specialist

AI & BUSINESS SYSTEMS ENGINEER

Job Details

• Location: Dubai, UAE — full-time, office-based, five days per week
• Job type: Full-time, permanent
• Salary: AED 10,000–12,000 per month, depending on experience
• Benefits: UAE work visa, medical insurance, annual flight allowance and performance bonus linked to measurable results

About Us

Altara is a fast-growing Dubai-based group of professional services and e-commerce businesses spanning law, HR and recruitment, digital marketing and consumer brands.

We are building a technology-enabled operating model, using AI and automation to improve client service, accelerate growth, improve visibility and reduce repetitive administrative work so our teams can focus on higher-value work.

The Role

We are looking for a hands-on AI & Business Systems Engineer to develop and continuously improve AI-enabled systems, automations and internal tools across the Group.

You will identify high-value workflows, design and build practical solutions, integrate our existing systems and measure the impact of what you implement.

This is not a purely strategic or advisory role. We are looking for someone who can personally build, test, deploy, maintain and improve systems.

Within your first 90 days, you will be expected to deliver at least five meaningful production automations or AI-enabled workflows, with measurable business impact, clear documentation and appropriate security controls, together with a prioritised six-month development roadmap.

What You Will Do Growth Automation

• Build lead-capture, instant-response and follow-up systems that move enquiries through the CRM towards booked meetings without unnecessary manual chasing.
• Improve CRM workflows, lead allocation, reminders, reporting and follow-up visibility.
• Automate marketing reporting and advertising-performance monitoring, including identifying campaigns where spend is not translating into enquiries or revenue.
• Build systems that help management identify sales opportunities, stalled deals and missed follow-ups.
• Automate appropriate e-commerce processes including order, inventory, fulfilment and customer-service workflows.

Operations and Systems

• Design and deploy AI-enabled workflows and agents for inbox triage, task tracking, reminders, document preparation, management reporting and matter or deal updates.
• Integrate CRM, case-management, email, calendar, communications, document-management, accounting and e-commerce platforms through APIs, webhooks and automation platforms.
• Build management dashboards and automated reporting.
• Identify repetitive manual processes across the Group and propose practical improvements.
• Develop reliable workflows with appropriate error handling, alerts and fallbacks.
• Maintain a central register of systems and agents, including their purpose, owner, integrations, permissions, data access and status.
• Monitor existing automations and resolve failures or performance issues.

Confidentiality, Security and Control

Because the Group includes a law firm and handles confidential client, employee, financial and commercial information, information security is fundamental to this role.

You will:

• build systems using least-privilege access principles;
• maintain appropriate access controls and audit logging;
• ensure appropriate human approval remains in place for client-facing, legal, employment and financial decisions;
• ensure confidential information is only processed through approved systems;
• never upload company, client or employee information into unauthorised personal or consumer AI accounts;
• securely manage credentials, API keys and access permissions; and
• comply with the Group's confidentiality, cybersecurity, data-protection and IP requirements.

A comprehensive confidentiality and intellectual-property agreement must be signed before commencing employment.

Enablement and Continuous Improvement

• Train managers and staff to use new systems effectively.
• Prepare clear documentation for every material workflow.
• Monitor user adoption and identify opportunities for improvement.
• Report to management on measurable outcomes including hours saved, response times, revenue influenced, system usage and error rates.
• Continuously identify opportunities to make the Group faster, more efficient and more scalable.

What We Are Looking For

You should have:

• 2+ years' experience in automation, software development, systems engineering, data engineering or a closely related field;
• practical experience building AI or LLM-enabled workflows;
• strong Python and/or JavaScript skills;
• experience working with REST APIs and webhooks;
• hands-on experience with platforms such as n8n, Make or Zapier;
• experience integrating business systems rather than simply using them;
• a good understanding of databases, structured data and system architecture;
• strong problem-solving and troubleshooting skills;
• an ability to understand business processes quickly;
• strong attention to detail; and
• excellent written and spoken English.

Experience with any of the following will be highly regarded:

• Microsoft 365 and Microsoft Graph;
• Pipedrive or similar CRMs;
• legal practice-management systems;
• SharePoint;
• Shopify or WooCommerce;
• Xero or other accounting platforms;
• Meta advertising platforms;
• AI APIs and agent frameworks;
• retrieval-augmented generation and internal knowledge systems;
• UAE PDPL, DIFC or ADGM data-protection requirements;
• legal, HR, recruitment, marketing or e-commerce operations.

Arabic is an advantage but is not required.

What Success Looks Like

Success in this role will be measured by practical results, including:

• useful production systems delivered;
• hours of repetitive work eliminated;
• reduction in missed follow-ups and overdue actions;
• faster response times;
• improved reporting accuracy;
• increased system adoption;
• increased revenue or conversion attributable to improved processes;
• reliability of implemented systems; and
• security and confidentiality compliance.

How to Apply

Please submit your CV together with two examples of automations, AI agents or integrated systems you have personally built .

For each example, briefly explain:

• the problem;
• what you built;
• the technologies used; and
• the measurable result.

Shortlisted candidates may be asked to complete a practical technical assessment.

Candidates must be eligible to work in the UAE or able to obtain or transfer an appropriate UAE employment visa.

Pay: AED10,000.00 - AED12,000.00 per month

Work Location: In person